Director

Position Overview: TITLE: Manager of Compliance & Onboarding DIVISION/DEPT.: Support Services/Human Resources REPORTS TO: Director of Talent Acquisition SUPERVISES: Recruiting Coordinators and HRIS Analyst FLSA: Exempt
SCOPE OF ROLE:
The Support Services functions at S:US are carried out by a team of professionals with different skills, backgrounds and expertise who share deeply in the S:US mission. Human Resources is considered a part of the Support Services function. The Human Resources Department provides resources and support to the various programs/departments to collectively pursue the organization’s mission and ensure that all employees have a great employee experience. Our mission is to treat all staff with mutual respect at all times.

In this newly-created role, the Manager of Compliance and Onboarding will have accountability to ensure a successful candidate experience and handoff from new employee to program. This candidate will ensure that the required compliance and onboarding standards are achieved for all new employees as well as those transferring within the organization to new roles. The Manager of Compliance & Onboarding will support S:US’ Internship Program by building linkages, processing applications, communicating to participants, coordinating day-to-day logistics, and achieve hiring managers involvement and commitment. This candidate will oversee the management of all employee HR records as well as lead and coordinate all requests for HR records made by auditors and surveyors. The selected candidate will serve as a super-user for our HRIS systems: Kronos/UKG/Docuware, and manage all ad hoc reports requested by the HR leadership.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Management

• Manage the Compliance and Onboarding team to ensure a streamlined process all elements comprised under this unit.
• Organize, lead and control the day-to-day operations of the unit to ensure staff adherence to all compliance and onboarding related matters
• Build a strong partnership with the QA Department to ensure that organizational protocols are consistently adhered to.
• Develop and provide employee training to the HR team on compliance policies, practices, and reporting systems.

HR Compliance

• Review the Justice Center database for new arrests and partner with HRBP’s to prepare safety assessments and take appropriate action.
• Respond to MHL 153 requests
• Prepare deletions in CHITS once the HR Actions for separations have been processed
• Manage External reporting of OMIG audits on a monthly basis.
• Run monthly reports for upcoming employee licenses and partner with HRBP to ensure staff remain compliant with their renewals.
• Maintain organized records of all compliance activities.
• Communicate with government agencies as it becomes necessary (e.g. Justice Center, OPWDD, OMIG, etc.).
• Manage record keeping of all compliance reports.

Surveys & Audits

• Serves as the point of contact for all requests made by auditors from governing bodies and funders.
• Facilitates the retrieval, review and transmittal of all survey documents in a confidential manner
• Track and respond to all surveys and audits.

Onboarding

• Oversees the full cycle of new hire employee onboarding
• Submits names of candidates for New Hire Orientation to the Training Department
• Manges the review of new hire temp employee files
• Manages the process for archiving personnel records of all terminations and resignations.
• Coordinates with the Talent Acquisition and WFMS teams to ensure that all new hires, rehires and contingent workers entries are inputted in UKG.

Internship Program Support

• Creates and schedules programming for Internship and Externship programs
• Builds relationships with a network of universities and their career services offices
• Prepares presentations, videos and other marketing materials to introduce our organization’s employer brandand job opportunities.
• Attends and facilitates hiring events, virtual recruiting events or employer information sessions.
• Promotes S:US’ employee value preposition to students’ including its culture, pay and benefits, career paths and development, corporate citizenship, sustainability, and more.
• Moves internship candidates through interviewing, assessment, offer and onboarding processes.

HRIS:

• Run adHoc UKG reports as needed by the HR Team/Leadership.

KEY PERFORMANCE STANDARDS

• Team Leadership – Focused on developing team talent, lead through delegation and providing opportunity for team to excel, take decisive action with urgency, lead cross-functional collaboration as needed and execute change.
• Communication – Articulate long-term vision in a compelling way that inspires the team, actively engages in discussions with peers and employees, able to confront peers to challenge thinking respectfully, able to handle adverse and divergent opinions presented in a manner which encourages open collaboration. Ability to communicate effectively, both verbally and written.
• Team Player – The ability to put others’ needs ahead of your own. Consistently offers support and volunteers to help others. Model kindness, compassion, empathy and respect for others. Cooperate well with others to get the job done. Respond to requests for help and show respect for others’ thoughts and opinions. Speak kindly and listen carefully. Work with others to get work done. When assigned to perform a task, perform it with motivation and even helps others with their tasks.
• Problem Solving - Display decision making and reasoning by considering multiple sides of an issue. Weigh consequences before making final decision. Make informed decisions based on available information. Recognize issues, and determine actions needed to advance the decision-making process. Follow up as necessary. Is open to new ideas and processes. Adjust approach to achieve results.
• Customer Service – Exhibit a kind and professional demeanor with internal and external customers and employees. Listen, anticipate employee needs and go beyond basic service expectations in a timely and helpful manner. Explore alternative solutions when unable to deliver the desired request or service. Listen to the employee’s and manager’s point of views and seek ways to improve delivery of services. Emphasize a team approach to providing great customer service.
• Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with all regulatory agencies, including OPWDD, OASAS, OMH, SEL, DHS etc.

Effective August 30, 2021, unless granted a reasonable accommodation for disability, all new hires must show proof of vaccination against the COVID-19 virus. If hired for one of our city sponsored programs, this requirement must be met by your date of hire.

Qualifications: REQUIRED EDUCATION AND EXPERIENCE:

• 
  A Bachelor’s degree in Human Resources Management, Organizational Psychology or related field preferred
• At least two years of experience as an HR Generalist
• Understanding of HR policies and best practices
• Familiarity with HR databases, applicant tracking systems such as iCIMS, and candidate management systems
• Must have intermediate-level skills in Microsoft Suites, particularly Microsoft Excel.

Company Overview:

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at talentacquisition@sus.org