Digital Products- Site Reliability Engineer-Sr. Manager

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for defining and upholding data governance plans. Efforts transform the way the firm manages and capitalizes on its data/maximizes the income potential of data which spans a variety of people, processes, policies, and technologies.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

Custom Orgs:

Global LoS:
Internal Firm Services

Global Network:
Internal Firm Services

Global Competency Network:
IFS - Internal Firm Services - Other

Go-To-Market:
Not Applicable

Sector:
Not Applicable

Programme Type:
Experienced Hire

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

Bachelor's degree or in lieu of a degree, demonstrating, in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.

Minimum Years of Experience:
8 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Knowledge/Skills:

Demonstrates intimate-level abilities and/or a proven record of success managing efforts with identifying and addressing client needs:

• Having experience in one or more of the following: Go, Python, Ruby, Java, Perl, Shell, or Powershell;
• Having experience with CI/CD tool chain- Git, Jenkins, Azure DevOps. Veracode, SonarQube, JFrog Artifactory;
• Having experience with IaC with Terraform, ARM templates, and/or AWS CloudFormation templates;
• Having experience with configuration management tools like Ansible, Puppet and/or Chef;
• Having experience with DBaaS/Managed Cloud database technologies such as CosmosDB, DynamoDB, Mongo Atlas, Managed SQL (RDS, SQL Database), In-memory (Cache for Redis, ElastiCache);
• Having experience with application performance monitoring tools (Datadog, AppDynamics, Azure application insights, Dynatrace) and log management tools (Azure Monitor’s log analytics, Elastic Stack, and/or Splunk) defining, creating and configuring metrics for dashboards and alerts;
• Having experience with distributed storage technologies like Azure (Blob, Files, Tables), S3, NFS, HDFS;
• Having experience with Web server technologies- HTTP, Nginx, Apache, Tomcat;
• Having experience in Kafka, Azure Event hubs or similar message queue technologies;
• Having experience with Service mesh platforms such as Istio, Hashicorp Consul;
• Having experience with Secrets Lifecycle management (Azure Keyvault, Hashicorp Vault);
• Having experience on minimal or near zero downtime deployments as Blue-Green, Canary, rolling upgrades, etc.;
• Defining and implementing HA, DR and rollback strategies along with the product and build teams;
• Possessing proficiency in Networking concepts (HTTP/S, TCP/IP, DNS, Virtual Networks (VNet, VPC), Subnets, Routing, Firewalls, and Network Security, triaging packet loss etc.) and knowledge on RESTful APIs;
• Having experience with 24x7x365 monitoring, incident response and on-call support;
• Having experience in troubleshooting that spans systems, network, and code;
• Having experience determining & negotiating Error budgets, SLIs, SLOs, and SLAs with product owners;
• Demonstrating systematic problem-solving approach, coupled with impactful and concise communication skills;
• Demonstrating the ability to work independently and as a member of a greater team, including cross-team activities; and,
• Having experience working in Agile Scrum, Kanban methodologies in SDLC.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoadvisoryseniormanager.

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