Digital Products - Scrum Master

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients. Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth. We start with the problem and solve it with experience and tech know-how. Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change. Our external facing team is responsible for designing and executing against the product road map, working with product and customer functions to identify business and technical features and requirements for our clients. Our team focuses on leading product strategy, planning, roadmap, and execution to deliver value proposition by defining product requirements, specifications, product timeline, pricing, and go-to-market activities.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:
Certification(s) Preferred:

• CSM (Certified Scrum Master)
• CSPO
• PMI - ACP
• Agile Coach

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a team leader managing the development and utilization of technology in the following areas:

• Managing projects by defining and achieving project outcomes and meeting project key performance metric targets;
• Utilizing and applying into projects knowledge of IT implementation and maintenance, learning initiatives, operations reporting, metrics, marketing and communications;
• Exploring new technologies & assembling and managing product teams by working closely with engineering team and stakeholders;
• Demonstrating the ability to define requirements while simultaneously designing for those requirements;
• Providing valuable stakeholder feedback to address and taking action to meet the firm's strategic goals;
• Managing/coach small multidisciplinary product teams and collaborating with designers, business users, and developers to innovate and drive product development;
• Producing visual prototype and functions;
• Demonstrating extensive program and project management skills and ability to self-direct work;
• Demonstrating extensive written and verbal communication skills;
• Demonstrating extensive analytical skills;
• Demonstrating extensive background in liaising with and coordinating with stakeholders across multiple groups, including senior stakeholders;
• Managing multiple complex concurrent projects at once;
• Demonstrating experience in a broad range of technologies and appreciation for end to end application development;
• Having familiarity with SAFe/Agile, JIRA, and Confluence;
• Understanding of Customer, Product, and Pricing Analysis;
• Demonstrating familiarity with Business and Operations Analysis within marketing, operations, or risk analysis using quantitative techniques;
• Understanding of agile/scrum and proven success coaching and mentoring a team through an agile transformation;
• Utilizing agile frameworks such as Kanban, XP, scaled frameworks;
• Demonstrating proven facilitation, conflict mediation, and situational awareness skills including the ability to exercise mature judgement in delicate situations;
• Demonstrating a history of and proven experience making tough decisions and delivering hard messages as required to get the job done;
• Demonstrating some knowledge of test driven development;
• Organizing scrum teams (leading daily scrum, weekly scrum of scrum to compile status updates, removing roadblocks for the team);
• Documenting, tracking, reporting metrics using Jira;
• Configuring JIRA, and managing and customizing the reports;
• Leading and facilitating integration, solution, and UAT testing;
• Facilitating releases (project management work, release notes, promotions to higher environments); and,
• Creating, monitoring, and sharing team performance metrics, including preparing related progress reports.

Please note that, at this time, to be in-person at a PwC office, client location or PwC-sponsored events, you must be fully vaccinated against COVID-19.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsmanager.

#LI-Remote