Deposit Operations Specialist

Deposit Operations Specialist
Titan Bank, N.A. - Dallas, TX
Titan Bank is a Dallas based national bank which operates an innovative and entrepreneurial business model. We are growing fast and we're currently searching for a smart, detail-oriented Senior Deposit
Operations Specialist. Reporting to the EVP of Deposit Operations, the Senior Deposit Operations
Specialist is responsible for the day-to-day operations of the bank. In this position you will perform various daily tasks related to the day-to-day operations of the bank as well as handle functions that have a regulatory, monetary, and potential reputational risk impact. Functions are time sensitive and must be adhered to by means of policy and procedure of Titan Bank.

We are growing fast and there are great career advancement opportunities for the right candidate. Our
Dallas office is located in the Knox-Henderson area.

Responsibilities:

• Responsible for processing incoming and outgoing wire transfers, ACH files, returned deposited items, cash letter, exception item processing adjustments, levies and garnishments.

• Analyze, correct and complete posting of non-posted items. Process non-sufficient funds items in accordance with decisions made regarding payment or returning the items.

• Responsible for processing debit card disputes in accordance with Regulation E and

MasterCard/Visa rules.

• Provide support and assistance to internal customers by serving as a resource on all deposit- related topics and concerns.

• Provide customer service primarily by phone to external customers by responding to balance inquiries, debit card, online banking and deposit account questions and issues, and other requests for assistance.

• Review various exception reports and monitor accounts with special instructions, taking steps to address items on the reports.

• Perform daily reconciliation of internal bank accounts, general ledgers and adjustments as assigned.

• Responsible for ensuring all questions and concerns related to the deposit support functions of

Jack Henry are answered timely and cases are placed with Jack Henry for assistance.

• Assist with examiners and auditors during regulatory exams and internal audits when related to

Deposit Operations functions.

• Assist with the Bank’s year-end reporting requirements including IRS tax reporting.
• Assist the Director of Operations with both the Bank Secrecy Act and Identity Theft Prevention programs as well as assistance with annual training requirements.
• Assist Director of Operations with other projects as assigned.
• Compiles information from various areas of the Bank where issues have been identified and assists in remediation efforts.
• Works closely with management to ensure proper dual controls and other security measures are in place.
• Cross train for other job functions as back up as needed in the department.
• Keeps abreast of industry changes that will improve job function and performance.

Other Duties & Responsibilities

• May perform other duties as assigned.

Position Qualifications

• College degree preferred or equivalent banking experience.
• You must have worked with a bank core computer system for at least 5 years. Knowledge of Jack

Henry Silverlake is beneficial if you have it.

• Excellent communication skills, detail oriented, ability to work independently
• Effective verbal, written, and interpersonal communication skills with the ability to instruct others, train personnel, write reports, correspondence and procedures, and speak clearly to customers and employees.

• Ability to research, interpret, analyze and report operational data
• Ability to make sound decisions, prioritize work, handle pressure and meet deadlines.
• Ability to work in a fast paste environment, and facilitate a team environment.
• Flexible and adaptable to a changing environment.
• Knowledge with Windows applications such as Microsoft Excel, Word and Outlook.

About Titan Bank

Founded in 1907, Titan Bank, N.A. is one of the highest performing banks in the state of Texas. The Bank is chartered in Mineral Wells, Texas and its senor team is based in Dallas, TX. Bank’s strong management team and sound capital base have positioned it for continued growth in the specialty finance sectors it serves as well as its core community banking operations. We are an entrepreneurial environment. If you enjoy working in the field of banking but hate working for a standard bureaucratic bank, you will fit in well with our team.

Job Type: Full-time

Experience:

• A minimum of 5 years previous bank operations experience or related areas
• Additional experience in other areas of a bank would be beneficial, especially in a branch environment
• Previous supervisory or management experience is preferred

Education:

• High school or equivalent (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance

• Vision insurance
• Retirement plan

Job Type: Full-time

Pay: $34,468.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 2 years (Preferred)
• Deposit Operations: 5 years (Preferred)

Typical start time:

• 8AM

Typical end time:

• 5PM

Company's website:

• www.titanbank.com

Work Remotely:

• No