Delivery Technician

The Delivery Technician delivers medical and enteral supplies and equipment in the field to protect the continuity of care for our medically fragile patients. The Delivery Technician will be able to make emergency deliveries to patient homes, clinics and hospitals. They will also maintain complete availability every other week to be on-call for after-hour patient/equipment issues, and perform the essential functions to maintain their local sales branch supply. These functions consist of placing orders with the supply coordinator, receiving, rotating and stocking supplies, correct preparation and submission of delivery/pick-up paperwork and month-end inventory reporting. The technician must respect and maintain confidentiality of all patient information.

Essential Job Functions

• Deliver medical equipment and enteral products to our patients in a timely, courteous, and professional manner
• Provide proper instruction to patients and/or families on use of equipment and safety precautions, perform home assessments and utilize proper hand hygiene to prevent exposure and cross contamination
• Assist with translation for our Spanish speaking families(Bilingual only)
• Maintain inventory through monthly counting and ordering procedures; receive, unpack and rotate incoming stock
• Check incoming shipments for completeness of all ordered product against shipment packing slips
• Communicate with Supply Coordinator with any product/shipment discrepancies/issues
• Respond to emails and phone calls in a timely manner to ensure proper communication to better serve our patients
• Maintain a clean and orderly branch inventory including but not limited to work space, serialized equipment, and disposable products
• Every other week, 24 hour on-call availability for any after-hour issues/emergencies
• Assist local dietitian with setups of new patients in hospital and clinics when needed

Additional respiratory job functions:

• Setting up / troubleshooting / exchanging as needed of oxygen equipment, pulse oximeters, suction equipment and any other non-ventilator equipment for patient's receiving RT support.
• Responsible for overall pump / Oxygen equipment maintenance including but not limited to equipment cleaning, documentation and compliance inspections

Requirements

• High school diploma or GED required
• Minimum of 1 year DME delivery driver experience (preferred)
• Proficient in Microsoft suite of products including Outlook, Word and Excel
• Basic knowledge of medical terminology (preferred)

Preferences

• N/A

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Must possess a strong sense of urgency and attention to detail
• Excellent communication skills both written and verbal
• Proven ability to work independently at times and within a team
• Demonstrated ability to prioritize multiple tasks to provide timely care for our patients
• Demonstrated ability to interact in a collaborative manner with other departments and teams
• Strong commitment to clinical excellence

Physical Requirements

• Must be able to speak, write, read and understand English and Spanish(Bilingual Only)
• Occasional lifting, carrying, pushing and pulling of 50 pounds
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs

Environment

• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
• Possible exposure to blood, bodily fluids and infectious diseases

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.