Customer Service Representative Technician/Clinical Lab Scientist I (Evenings)

Requisition #: 300403
Location: Johns Hopkins Hospital, Baltimore, MD 21201
Category: Laboratory/Pathology
Work Shift: Night Shift
Work Week: Full Time (40 hours)
Weekend Work Required: Yes
Date Posted: Nov. 11, 2020

Position Summary:

Reports to a Technical Service Representative-MT, Lead Medical Technologist, or Customer Service Supervisor. Responsible for, external transportation coordination, specimen receiving, specimen processing, problem solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers. Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology. Monitors services provided by commercial reference laboratories. Troubleshoots external specimen problems within the Pathology Laboratory Division.

Education:

An Associates (A.A or A.S.) degree as a Medical Laboratory Technician, which included a 6 month supervised clinical internship in an approved laboratory; and/or equivalent education
and training in microbiology, chemistry, hematology, immunohematology, or related specialty field.

Work Experience:

Six months of MLT internship. Alternate consideration of an individual with a broad range of experience as a Pathology Lab Tech II, with 5 or more years of experience and progressive
demonstration of the skills necessary to perform the essential job functions.

Full-time, Evening Shift

3:00 p.m. - 11:30 p.m.

Weekend Work Required

Work Location: Johns Hopkins Hospital, East Baltimore Campus, Baltimore, MD 21287

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.