Customer Service Representative PT

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior insurance experience is required and we will help you get licensed.

Apply for the position today by completing the form and completing the assessment.

• flexible hours
• no weekend or night shifts
• paid vacation after one year of employment
• paid sick time after one year of employment
• growth opportunity into full-time position
• become 4-40 licensed within 90 days of employment

• Provide exceptional customer service.
• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Be teachable.
• Take constructive criticism while learning a great career.

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.