Customer Service Representative

Customer Service Representative

Job Summary:
Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!

Job Description:
Join the Mary Jo Hafliger American Family Insurance Agency team in WaKeeney, KS!

As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications and submitting changes on existing policies.

Compensation & Benefits:
· Competitive hourly pay rate $14.00 -$16.00 (plus bonus)
· Paid training **
· Paid Time Off

Position Requirements:
· High school diploma or equivalent
· Two years of customer service experience preferred
· Property and Casualty insurance licensing is preferred before starting and is required after beginning employment

We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

The customer service representative is a staff member of the agency and not an employee of American Family Insurance.

Location: 114 North Main Street, WaKeeney, Kansas 67672

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• 114 North Main Street, WaKeeney, Kansas 67672: Reliably commute or planning to relocate before starting work (Preferred)