Customer Service Representative

Environmental company hiring CSRs that can handle a high volume of calls. Approximately 150 calls a day. CSRs will assist customers with inquiries, questions, concerns, schedule pick up, billing and other account inquiries. Shift is Mon-Fri 8am to 5pm $18/hr

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service: 1 year (Preferred)
• Call center: 1 year (Preferred)

Communication method(s) used:

• Phone

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Work Remotely:

• No