Customer Service Representative

  • Full-Time
  • Philadelphia, PA
  • Power Home Remodeling
  • Posted 3 years ago – Accepting applications
Job Description

Power Home Remodeling is a company founded on equal parts hard work and positivity. We believe that “dream” and “achieve” are not mutually exclusive. That philosophy has served us well in becoming FORTUNE Magazine’s #1 Workplace for Millennials and one of Glassdoor’s Best Places to Work.

90% of our executives begin their careers in entry-level positions because we recruit, train, and retain talented individuals with a drive to succeed. Power is more than a home remodeling company. Power is a dream realization, technology-innovation, community-advocacy, expectation-shattering, happiness-maximizing company dedicated to improvement, both for our customers, and ourselves.

The Client Service Representative is the liaison between the Marketing division and the Sales division.

Responsibilities:

  • Fielding inbound phone calls from our outside Marketing division.
  • Screening, qualifying and scheduling appointments for our Sales division.
  • Inputting data into our proprietary database.

Requirements:

  • Minimum of 1 year professional customer service experience
  • The ability to work Monday thru Friday 12pm to 8pm, and the flexibility to work weekends
  • An Articulate and Professional Demeanor
  • Excellent communication, organizational and interpersonal skills
  • Self motivation and discipline
  • An ambitious and competitive nature
  • Highly evolved customer service skills
  • A working knowledge of Microsoft office and computer savvy competence
  • BA/BS Preferred

Salary and Benefits:

  • Average first year income range: $35,000 - $50,000 (Base Salary plus commission and bonuses)
  • Monthly opportunities for performance-based rewards, such as luxury vacations, high-end electronics, gift cards and tickets to concerts and sporting events
  • Full medical, dental, life and disability insurance plans that can be tailored to your specific needs and the needs of your family
  • Complimentary access to on-site fitness center
  • On-site full-service cafeteria
  • Paid vacation and holidays, including additional time off to attend Power’s annual company trip to a tropical destination
  • A competitive 401(k) retirement savings program, matched by Power
  • Access to the latest technology
  • Unlimited growth opportunity
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