Customer Service Representative

We are looking for a dynamite and professional Customer Service Rep that is ready to bring their best skills and energy to our team in the homebuilding industry!

Monday-Friday (8am-5pm) and One Saturday a month (9am-2pm)

Pay starting at $40k annually.

Customer Service Representative

• Full Time, 40 hours

• Position is available immediately
• Some previous experience in customer service and in a construction, environment is preferred
• Benefits include health, dental, vision and life insurance, all paid 100% for the employee’s coverage. 3 weeks annual paid time off, 11 paid holidays, 401K.
• Salaried position
• Eligible for bonuses and other incentives (hiring manager to explain).
• Lake Nona Area

The primary role would be speaking with recent home buyers and helping to fulfill service requests that new homebuyers have which include:

• Answering phone
• Responding to email
• Send service requests to vendors
• Follow up on requests
• Schedule service technicians for services
• Communicate with homeowners on the status of their service requests
• Update system to reflect status of service request
• Generate and track warranty reports
• Comfortable working in a fast-paced environment with multiple demands and attention to details

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Orlando, FL 32801: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location