Customer Service-Data Entry-Billing Clerk

Join our growing team! At DSG, we are investing in digital technologies and expert technicians to help us deliver world-class products and support to our customers and their patients. We offer a competitive benefits package that includes: medical, dental, vision, 401k with employer match, paid time off and more! On the job training is also available.

JOB SUMMARY:

To schedule customer work orders throughout laboratory departments and to compile data, compute fees and charges, and prepare invoices for billing to customers

ESSENTIAL FUNCTIONS:

• Record and schedule customer work orders on the computer and distribute case materials to laboratory departments

• Prepare invoices timely ensuring accuracy of billing data

• Match customer prescriptions to invoices

• Forward invoices and prescription forms to shipping department for delivery

• Maintain filing system of invoices and supporting documents

• Answer telephones, respond to inquiries and notify customers of delivery time when necessary

• Assist in packing finished goods for shipment, and posting and mailing when requested

  
  

ENVIRONMENTAL CONDITIONS/EQUIPMENT USED:

• Exposure to dental laboratory operations

• Uses a computer, printer, telephone, postage meter, calculator, photocopier and facsimile machine

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• High school graduate or equivalent.Associate degree or equivalent preferred

• Prior experience working in an office setting preferred but not required

• Working knowledge of word processing, spreadsheet and database systems and the ability to operate standard office machines

• Strong attention to detail and the ability to process data efficiently and accurately

• Excellent communication skills and the ability to resolve conflicts with customers

• Ability to multitask and prioritize tasks with limited supervision

• Ability to lift up to ten pounds and occasionally heavier