Creative Services Traffic Coordinator

Minimum Clearance Required to Start:

Job Description:

Creative Services Traffic Coordinator - Pasadena, CA

You get the job done. No worries!

You pay close attention to instructions, and it pays off. Your work is invariably on point and on time. You are comfortable asking for clarification if you need it. Then you enjoy working independently, if necessary, to bring the task to completion. You’re self-reliant, and we will appreciate it. Thank you, in advance!

Role:

• In-house creative department is seeking a full-time skilled Traffic Coordinator. Responsible for assisting traffic the workflow of print, digital, animation, and video projects throughout the creative services team.

• The successful candidate will be able to clearly and effectively communicate, multi-task, manage high volume of emails and tasks, work with urgency, and use good judgment to prioritize.

• The candidate will also have great attention to detail and adaptability while considering the big picture, have strong organization skills and have the ability to switch gears at a moment's notice all with a diplomatic touch. The ability to work in a fast-paced, deadline-driven organization is critical.

• In a nutshell, the Traffic Coordinator must be extremely organized, methodical and detail oriented. They are excellent communicators of concise, accurate deadline-driven information. They must understand people and should know instinctively when something is needed in order to keep the team on track.

RESPONSIBILITIES:

• Effectively intake project requests by interpreting requestor’s needs and clearly understanding their objective. Inquire and gather necessary details to launch and assign creative projects to team members

• Capture, update and maintain all projects in project management system

• Coordinate with other internal departments including high-level executives

• Develop and maintain production schedules for projects keeping them on track for delivery

• Track, manage, and QC project revisions and deadlines while keeping all key stakeholders informed as to project status

• Work with internal partners to ensure that their needs are met with all projects

• Initiate and produce project reports, as appropriate, for any or all functions

• Support and coordinate team functions and other department duties

Qualifications:

• Bachelor’s Degree in marketing, communication or advertising preferred

• Three or more years of experience supporting a creative team

• Ability to think analytically, holistically, and creatively

• Strong communication skills (written, verbal, and interpersonal)

• Can handle and follow instructions well

• Excellent customer service and is flexible and adaptable to all scenarios, while understanding client etiquette and company culture

• Experience with project management system and SharePoint a plus

• Understanding reporting on time spent, expenses, client reporting, tasks and timelines

• Strong understanding of creative process and workflow

• Understanding of design fundamentals and basic knowledge of the Adobe Creative Suite

• In-depth knowledge of the creative development process

• Must be highly organized and thorough with a strong attention to detail

• Ability to successfully work on multiple projects simultaneously while maintaining timely responses to team needs

We invite you to participate in our collaborative organization

We’re a dynamic, interactive organization looking for people with ideas to share. Here, not a single mind or idea is unimportant, because the truth is that we cannot do without a single one of them, and we don’t know where our best ideas will come from. The diversity of our workforce brings fresh perspectives that make “brainstorming” all the more stimulating. Equal opportunities are waiting for all in our welcoming and respectful workplace.