Collections Representative

Collections Representative

Want to grow your career while helping customers and making great money?

Byrider's exclusive lending company, Car Now Acceptance Company, is looking for a Collections Representative for our regional finance office!

Rewards for Collections Representative:

• $15 - $18 per hour based on experience
• Additional monthly incentive up to $1,000.00
• Deemed an essential business during Covid
• Great benefits & paid time off
• Matching 401(k)
• 1st party secured loans
• Extensive training
• Career growth from Collections Rep to Team Lead, Collection Manager, Branch Finance Manager, Sales Manager, Branch Manager or Regional Manager
• Industry best customer program
• Growing national company with over 140 locations in 31 states
• Company has been in business over 30 years

Collections Representative Responsibilities:

• Meet collection goals to allow for a performing portfolio and the credit advancement of our customers
• Seek long term resolution with customers, educate & re-educate customers on the importance of establishing or rebuilding their credit
• Team with other members of Consumer Finance and Operations to ensure customer satisfaction

Hours For Collections Representative:

• 5-day work week
• No Sundays
• 1-2 Saturdays per month 8am-12pm
• Staggered work schedule during the week (8-5 or 9-6)
• OT pay for any hours worked over 40

Collections Representative Requirements:

• Industry Experience: Rent-to-own, Cash Advance, Title Loan, Consumer Finance, Collections, Customer Retention or a related industry
• Job Titles: Collections, Customer Retention, Dispute Resolution, Default Prevention or a related position
• At least 2 years of collections or related customer retention experience

Collections Representative Skills:

• Listen intently to the customer
• Prioritize calls & time throughout the day to ensure efficiency and effectiveness
• Build rapport with customers and team members
• Stay organized & have good follow up
• Be task oriented
• Be able to identify problems and offer solutions
• Be able to negotiate as needed
• Have prudent judgment
• Exercise good common sense
• Be a team player

Keywords: Customer Retention, Customer Resolution, Collections, Collector, Bill Collector, Debt Collector, Installment Loan Collections, Dispute Resolution, Default Prevention, Senior Collector, Collections Representative, Collections Specialist, Collection Representative, Collection Specialist, Collection Account Manager, Regional Collection Account Manager
Required Experience:

Type or Copy/Paste Requirements here
From: Byrider