Clinical Research Coordinator

Under the supervision of the PI, the Clinical Research Coordinator (CRC) will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies. This position is primarily to support Dr. Mason’s research focused on delivering whole-body hyperthermia in the treatment of clinical depression, HEAT BED (Hyperthermia as an Alternative Treatment to the Biology and Experience of Depression).

The employee will be responsible for assisting with two different studies.

The first study that the CRC will work on involves the administration of whole-body hyperthermia (WBH) and cognitive behavioral therapy in the treatment of major depression. The CRC will be responsible for administering the whole-body heating protocol as part of the HEAT BED team, which occurs over the course of 3-3.5 hour in-person participant visits. The WBH protocol will involve sauna setup and breakdown, as well as attending to the physical comfort of participants during the sauna session. The CRC is also responsible for assisting in the creation of study survey materials using Qualtrics survey software, completing database organization using Salesforce software, assisting in overseeing of the text-based survey assessments using both Salesforce and SMS360 software, other study coordination including participant recruitment and scheduling, using Facebook (and other social media) and university recruitment platforms, screening participants by phone and in person, completing consenting procedures with participants (both live and using DocuSign), and completing activities related to participant retention and follow-up. The CRC will also assist with database management in Microsoft Excel and Salesforce, and will participate in data cross checking protocols. The CRC will work with a multi-disciplinary team of researchers and health practitioners to develop, implement, and evaluate the study protocols and procedures. The CRC must be able and willing to adhere to study guidelines, keep accurate records, maintain confidentiality, and attend regular study team meetings. The CRC must complete study forms and evaluations and other duties as assigned.

The second study that the CRC will work on involves data collected from nearly 64,500 participants during the COVID-19 pandemic. The primary duties related to this project include assisting in the cleaning of datasets for analysis, in particular datasets focused on behavioral health issues. Additionally, the CRC will assist in the creation of data dictionaries and codebooks to accompany these datasets, and will interact with the study statistician to complete study-related tasks as needed.

Department Description

At the UCSF Osher Center for Integrative Health, our vision is to nurture health and inspire well-being in all people. We are committed to

• Providing the highest quality healthcare by blending proven conventional and complementary medicine approaches from around the world,
• Creating outstanding integrative health leaders through transformative education and training, and
• Advancing the science of integrative health by conducting and disseminating rigorous research.

Our faculty and staff value whole-person care, equity, compassion, and collaboration. We focus on wellness by emphasizing health promotion and illness prevention. We believe in empowering individuals by providing resources and tools that cultivate resilience and engage each person’s unique healing abilities.
We work closely with clinicians, educators, and researchers across UCSF and with our colleagues in the Osher Collaborative for Integrative Health.

Required Qualifications

• HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training
• Experience in human subjects research in an academic and/or medical setting
• Sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
• Proficiency with Microsoft Suite Software, including Word, PowerPoint, and Excel
• Proficiency with Zoom, Docusign, and Box.com platforms
• Ability to interact with care with at-risk populations, specifically individuals with clinical depression
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.

Preferred Qualifications

• Proficiency with Salesforce, SMS360, Qualtrics, and their integration into Salesforce data bases
• Fluency in the use of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: SPSS, Excel macros
• Experience applying the following regulations and guidelines:
  • Good Clinical Practice Guidelines
  • Health Information and Accountability Act (HIPAA)
  • The Protection of Human Research Subjects
  • CHR regulations for recruitment and consent of research subjects
  • Effective Cash Handling Procedures
  • Environmental Health and Safety Training
  • Fire Safety Training

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

009335 CLIN RSCH CRD

Job Category

Research and Scientific

Bargaining Unit

University Professional Technical Employees – Research Support Professionals Unit (UPTE-RX)

Employee Class

Limited Appt

Percentage

40%

Location

Mount Zion (SF)

Shift

Variable

Shift Length

Variable

Additional Shift Details

Weekdays (some flexibility) per participant scheduling