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Clinical Practice Job In UnitedHealth Group At New Orleans, LA
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Clinical Practice Performance Analyst - Telecommute In LA

  • Full-Time
  • New Orleans, LA
  • UnitedHealth Group
  • Posted 3 years ago – Accepting applications
Job Description
UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The Clinical Practice Performance Analyst (CPPA) will support clinical relationships and engagement with clinical transformation consultants (CTCs) and physician practices participating in UnitedHealthcare's (UHC) Accountable Care program, Value Based Programs, or Population Health Management programs such as Patient Centered Care Model. The CPPA will also partner with internal United Healthcare shared services (such as Medical Directors, Health Plan Market Leaders, Provider Advocates, and Networking) with a goal of improving health and practice performance while reducing medical costs. As the single point of clinical contact for a practice, the CPPA, will be accountable for the full range of clinical practice performance which may include but is not limited to improvement on HEDIS and STARs gap closure, coding accuracy, facilitating effective education and reporting, and proactively identifying performance improvement opportunities through the use of data analytics, technology, workflow changes and clinical support. These roles support the development of comprehensive, provider-specific plans to increase their physician practice performance, reduce readmissions and improve their outcomes.

If you are located within Louisiana, you will have the flexibility to telecommute* as you take on some tough challenge

Primary Responsibilities:
  • Build and effectively maintain relationships with practice leadership and key clinical influencers actively involved in practice transformation
  • Coordinate, schedule and prepare joint operating committee (JOC) meetings between executive practice leadership, practice staff and UHC Accountable Care teams
  • Provide practice facing, onsite support to improve quality and utilization metrics
  • Support clinical transformation consultants (CTCs) within assigned region in closing gaps in care and other duties as assigned
  • Monitor and review the progress of the practice in milestone achievement and insure the practice is accountable for successful completion
  • Use data to analyze key cost, utilization and quality data and interpret results to assess the performance of the practice
  • Train clinic and office staff on UHC tools and processes
  • Monitor and report progress on assigned tasks of internal teams and practice commitments
  • Consult and partner with internal UHC matrix partners and the practice to identify organizational and structural challenges hindering achievement of desired program outcomes
  • Collaborate with UnitedHealthcare teams including the practice Care Coordinators, quality management teams, hospital clinical teams, behavioral health teams to support integrated PCP driven care for our members with practices and hospitals
  • This role is not member/patient facing
  • Other duties as assigned


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 2+ years of experience with data analysis and reporting
  • Ability to build a positive working relationship with transformation consultants and practices you are assigned
  • Ability to build a positive and collaborative relationship with Commercial, Medicaid and Medicare local and National Functions (Contracting, Product, and Operations)
  • Ability to support market UHC health plan and accountable care community through events extending resources to address care needs for Commercial, Medicare and Medicaid
  • Potential to progress and obtain industry certifications
  • Access to reliable transportation and valid driver’s license
  • Willing to Air Travel expected less than 25%
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • 2+ years of combined experience with health care analytics, or driving clinical transformation initiatives with population health programs, Patient Center Medical Homes or in the managed care industry

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 7 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Clinical Practice Performance Analyst, Clinical, Data Analyst, Reporting Analyst, ACO, Value Based Care, Population Health Management, Telecommute, Telecommuting, Telecommuter, Work From Home, Remote, New Orleans, Lousiana, LA

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