Clinical Intake Coordinator - Eating Disorder, Outpatient

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The Clinical Intake Coordinator is responsible for coordinating admissions with the admissions’ department and the facility. They also will support the patient and their support system through the onsite assessment and admission process. The Clinical Intake Coordinator is also responsible for supporting with groups, meals, and milieu support, as assigned by the Program Director.

Responsibilities

• Works closely with the admissions’ department to schedule admission times, schedule tours and assessments, and coordinate the intake process with the program.
• Oversee the patient intake process, complete initial assessments with the patient and support system, complete related paperwork, and send all necessary information to the home office.
• Guide patients through the pre-admission medical standard procedure, as needed.
• Based on the initial assessment, provide a preliminary diagnosis and communicate this to the patient’s assigned therapist and registered dietitian for each patient.
• Support the patient and support system during their first week in the program to ensure a smooth transition and answer any questions. Call individuals and support systems (if they have releases of information) during the first week for a check-in.
• Call referring treatment team and outpatient treatment team members (with releases of information) upon admission.
• Provide in person pre-admission assessments and recommend level of care, based on the APA Guidelines and Discovery admissions criteria.
• Conduct program tours as needed to prospective patients and/or support systems.
• Facilitate groups and provide meal support, as needed or assigned by the Program Director or Facility Coordinator.
• Support in managing the milieu and oversee patient activities and interactions.
• Build rapport with patients through education on the admission processes and need for treatment. Review patient rights and expectations within the Welcome Packet with each admission.
• Serve as a positive role model to staff, patients, employees, and guests through a positive, caring and professional attitude.
• Complete tasks in a timely and accurate manner.
• Establish and achieve realistic goals within the position.
• Maintain the confidential nature of Outpatient Programming and related activities.
• When needed, travel to other facilities to attend trainings or provide assistance.
• Support at local programs, as requested by leadership.
• Demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
• Perform any requested task and accept responsibilities as requested by the Program Director or Milieu Manager.
• This position may assist other facilities

This is a full-time that will work Monday-Friday 11a-7p position. For a virtual tour of the facility, please visit our website at centerfordiscovery.com.

Qualifications

• Master’s degree or higher
• Licensed or license eligible in related field
• 3 years experience working in mental health, counseling, or eating disorders field preferred
• Obtain CPI certification within 90 days of hire
• Obtain CPR, AED, and First Aid certification within 90 days of hire.
• Obtain ServSafe certification within 90 day of hire.
• Must possess a current Driver’s License in good standing.

Core Competencies:

• Ability to conduct individual, family and group therapy.
• Ability to assess residents upon admission and formulate a plan for treatment.
• Possesses knowledge of DSM diagnostic criteria for adolescents and adults.
• Able to demonstrate an understanding of mental health, the recovery process and the requirements for sustained recovery.
• Ability to manage crises and utilize crisis interventions.
• Able to present and manage cases in a knowledgeable and professional manner to obtain a length of stay that allows enough time for patients to make sufficient gains so that sustained post-discharge progress can occur.
• Documents clearly and efficiently.

Why Work with Us

At Center For Discovery you will have the opportunity to work closely within a team of professionals consisting of eating disorder and mental health experts, all dedicated to promoting lasting health and healing. Clinical supervision and guidance are provided on total client care and therapeutic milieu management, as well as career growth and personal development oversight. You will develop an individualized growth plan which will help you develop your professional skills and career objectives.

Benefits include:

• Competitive compensation
• Full medical, dental, and vision
• Paid sick time, vacation days and paid holidays
• 401k with employer match (Traditional/Roth)
• Life insurance and disability coverage (short-term/long-term)
• Supplemental benefits including FSA, HSA, and Pet Insurance
• Opportunities for additional certifications and education

Get to Know Us

Center For Discovery has a 20-year legacy of transforming lives by promoting health, healing and hope to our clients and their families. We are a national leader in behavioral healthcare and offer world-class treatment for eating disorders, mental health and substance use conditions. We serve adolescents and adults in both residential and outpatient settings. It is our mission to create a transformative therapeutic experience aimed at profoundly and creatively facilitating behavioral, emotional and spiritual growth. We place a high priority on providing an environment that supports an unlimited capacity for learning, and we seek qualified individuals who share our passion for improving the lives of those we serve. With plans for continued growth, upward job mobility makes this an ideal workplace for those who want to build a career in the behavioral health sector. Come grow with us.