Client Support Specialist

  • Full-Time
  • Cambridge, MD
  • Crossroads Community Inc
  • Posted 2 years ago – Accepting applications
Job Description
Description:
POSITION SUMMARY: This position provides person-centered support in a team environment to consumers both on-site at the program and in the community. The focus is on teaching skills both individually and in groups and accessing resources for resiliency, recovery and independent living and success in life. It includes assessing consumers’ needs and strengths, assisting with development of the rehabilitation plan, assessing progress, and maintaining the consumers’ medical record. Also included is providing needed transportation and meeting productivity measures and daily documentation requirements.

ESSENTIAL DUTIES:
Assist consumers in assessing their strengths, needs, resources and desires and in developing their Individual Rehabilitation Plan (IRP) as frequently as required or needed.

Coordinate services provided by Crossroads for assigned consumers.

Assist consumers in meeting their goals and assess and document their progress each month.

Assist consumers to develop resources needed to promote recovery and resiliency and life skills necessary for independent living and success in life.

Maintain consumers’ medical records in accordance with regulatory and accreditation requirements.

Meet agency productivity measures specific to the position.

Utilize computerized database(s) or other procedures as required to submit accurate, timely and professional documentation of services in accordance with agency policies, regulations and accreditation standards.

Provide transportation to consumers when needed.

Assume responsibility for a healthy and safe environment.

. Requirements:
EDUCATION & EXPERIENCE REQUIREMENTS: Prefer B.S. in Behavioral Health, Psychology, Social Work, or related field and at least two years positively referenced work history in human services field. If assigned to work with Youth population, one year experience in a supervised mental health setting is required in the absence of a college degree or the equivalent credit hours. Experience working with youth is preferred.
Apply to this Job