Client Experience Coordinator - Must Love Dogs

  • Full-Time
  • Rockville, MD
  • DogiZone
  • Posted 3 years ago – Accepting applications
Job Description
Description:

Crazy about Canines? We’re looking for hardworking dog lovers!

Want a job you’ll love? Compensation you deserve? The chance to advance? Come join the pack at Team DogiZone as we grow into our 15th year of providing the best people, the best place and the best programs and resources for dogs and their pet parents - making us the Top Dogs in the marketplace.

We’re looking for people who obsess about our VALUES the way we do.

  • Deliver WOW! Through Service
  • Have Integrity at All Times
  • Safety First
  • Positive Team & Family Spirit
  • Pursue Growth & Drive Continuous Improvement
  • Do More with Less

Benefits

Give us your best and we’ll do our best to make you glad you did. We’re looking for quality people in it for the long haul, so we offer better than industry-average benefits including:

  • 3-4 Weeks Paid time off
  • Health insurance
  • Massive growth potential
  • Competitive pay PLUS incentives
  • 401K
  • Amazing team atmosphere
  • Paid training and on-boarding

The Position

We’re looking for friendly, active and proactive Front Desk Receptionists who are the face of our Company. This crucial, fast-paced, and highly energized 40 hour per week role is responsible for handling all check-ins, check-outs, scheduling appointments and taking payments. This role also includes handling phone calls and inquiries from clients and prospective clients, responding to emails, coordinating and maintaining lodging, daycare and grooming schedules, scheduling evaluations, administrative duties and managing the wait list. The Front Desk Receptionist is responsible for exhibiting a positive enthusiastic image at all times to customers, co-workers and pets at DogiZone. They are also responsible for ensuring unparalleled care and attention for both pets and their owners.

Please read our 2023 Vision to learn more about where DogiZone is going

https://www.dropbox.com/s/eiq17f0ekoyzm5q/2023%20Vivid%20Vision%20Final.pdf?dl=0

Want to learn more about us via video? Check this out!

https://youtu.be/V-fRTZHNu6w

Job Type

Full-time

Salary

Starting at $16.00 to $20.00/Hour depending on experience

. Requirements:

Qualifications

  • Pet care & veterinary experience a plus
  • Friendly and enthusiastic
  • Ability to effectively interact with clients and dogs in a high-volume, fast-paced environment
  • Desire to lead a team
  • Minimum of 1 year receptionist/customer service experience
  • We are a drug free workplace

Required Shifts

  • 5:45AM - 1:45PM
  • 1:30PM - 9:30PM
  • Weekend Availability
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