Business Development Manager (Global)

The Business Development Manager will report directly to the Head of Global Client Services and be tasked with continuously creating and securing new business for the FIRST and Clive brands across all regions of our business, with a focus on EMEA and Americas. A self starter with a nautal ability to build and cultivate lasting and successful business relationships, this role will build rapport with new clients and propsects, identifying how FIRST and Clive can provide creative, data driven buisness solutions to ultimately deliver new busness revenue and new client accounts.

RESPONSIBILITIES:

Sales & Revenue Growth

• Identify, research and cultivate new business opportunities that drive new revenue
• Set the strategy for business development across EMEA and AMRS and identify new business opportunities within the specified target markets
• Develop and execute a plan to achieve sales targets through all applicable sales channels
• Drive the proactive outreach to the agreed target markets using skills, tenancity, insights and the marketing tools provided
• Meet/exceed annual sales target
• Drive the sales pipeline and all activities associated to make the process effective
• Analyze the sales process, track/report KPI metrics and proactively implement changes as required to meet revenue goals
• Partner with prospective clients to understand their business needs, pain points, and business objectives to build repport in helpoing them be successful with current projects and future projects
• Define project requirements, negotiate contracts and close on new business
• Attend trade shows and conferences to leverage networking opportunities, generate leads, and to understand competitors offerings and trends in the industry
• Establish strong customer relationships and focus on winning business within our new client base
• Work with Head of Client Services and Leadership team to help execute company strategies/growth plans for short, medium and long term goals

Marketing and Brand

• Represent company brand, values, and business internally and at various conferences, tradeshows, and networking events to help raise awareness and attract new clients
• Work closely with marketing to align on client strategies and to implement marketing activities such as events, social campaigns, content marketing, PR collaterals, etc.

QUALIFICATIONS:

• 6 – 8+ years in sales, business development, client services or a similar function required
• Prior experience in corporate/experiential/digital events, hospitality, or similar field is highly preferred, with solid understanding of the events and digital comms market
• Sales training and Salesforce experience a plus
• Bachelor's Degree required
• Positive, energetic and approachable demeanor in-person and over the phone
• Excellent listening, written and presentation skills with a customer-focused mind set
• Proficient with Microsoft Office applications including Outlook and Excel
• Excellent partnership building skills with an ability to communicate and work effectively with a variety of internal and external stakeholders; a persuasive negotiator able to achieve consensus amongst differing opinions
• Outstanding presentation and communication skills and the experience and proclivity to be an outgoing spokesperson and relationship builder
• Demonstrated account management competencies such as: client focus, team effectiveness, developing others, attention to detail and flexibility
• Exhibit strong work ethic, patience and a winning attitude
• Flexible and willing to potentially work outside of normal business hours as needed (evenings, weekends)
• Proven ability to manage multiple projects and client accounts simultaneously while meeting deadlines
• Proven track record of managing tight deadlines and conflicting priorities
• Ability to work well, both independently and as part of a team, and meet professional challenges

ADMINISTRATION & GENERAL:

• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
• Work intelligently and ensure the Head of Client Services is aware of problems or issues which negatively affect productivity
• Build excellent relationship with team through positive communications
• Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
• Assume a leadership role within the organization, both leading and motivating colleagues. Do so in a way that enhances working relationships and encapsulates the FIRST & Clive brands
• Provide input and feedback on bigger picture issues/challenges within the organization