Building Maintenance Technician

If "variety is the spice of life", then this will be the ultimate mixed seasoning! Our team needs your dedicated customer service skills, your savvy fix-it skills, and your ability to build rapport with residents, as our Maintenance Technician across multiple high-end residential buildings in our Berkeley portfolio. As our Maintenance Technician, will take the lead on all scheduled and unscheduled building maintenance and operating systems, ensuring both curb-appeal and a quality living environment for tenants.

Your primarily responsibilities will include:

• Ensure all building systems operate at maximum efficiency at all times. This may include, but is not limited to, HVAC, car matrix, and elevators.
• Maintain the overall appearance of the interior and exterior of the property (including amenity spaces, common areas, and their equipment) by keeping it free of trash and debris at all times and properly landscaped, and painted.
• Timely completion of service requests, work orders, and repairs for residential, commercial, and retail spaces.
• Manage all unit turns, ensuring repairs and improvements of vacant apartments are market ready for property staff to inspect at least 1 business day prior to move-in.
• Perform routine preventative maintenance, inspections, and repairs throughout the life of the building.
• Ongoing communication with property staff and residents to convey status and completion of the service requests, work orders, and repairs.
• Provide assistance in organizing, stocking, and controlling usage of inventory (lamps, filters, fixtures, etc.).
• Maintain equipment rooms for safety, cleanliness and compliance with state and local city ordinances.
• Thorough knowledge of all building systems (at all managed properties) in order to perform on-call emergency services as required.
• Maintain a professional, courteous and customer-service oriented attitude when dealing with residents, co-workers and the general public, at all times, on or off the property.
• For applicable locations: Assisting Day Porters/Housekeepers with property maintenance. Works with the maintenance team to order parts, materials and management of the apartment turnover process, troubleshoot and repair all mechanical systems.
• Other duties as assigned, perform all duties safely, help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations.

If the following sounds like you, we want to hear from you:

• Customer focus – dedication to meeting the expectations, needs and requirements of internal and external customers, successfully gaining their trust and respect. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to appraise damage and determine the ability to handle situations autonomously and/or determine the need to hire outside contractors. A sound knowledge of fair market pricing for outside vendors and an ability to negotiate better terms for the property’s benefit.
• Strong verbal and written communications skills (in English), allowing for clear and succinct communication in a variety of settings (phone, in-person and email), and with people of various backgrounds and levels, both internally and externally.
• Strong planning and organization skills, successfully scoping out required time to achieve objectives and goals, then managing to successful completion of identified objectives.
• Basic knowledge of electrical, plumbing and mechanical systems including air conditioning.
• Ability to complete scheduled routine tasks quickly and efficiently, without supervision.
• Familiar with the safe use of maintenance tools and safety with mechanical systems.
• Ability to work outside of regular business hours, including weekends, responding to emergency calls, as required.
• Ability to read and interpret building blue prints, as well as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to lift 50 pounds with or without accommodations.
• Personal transportation, with the ability to travel between job sites in a safe and timely manner.
• Knowledge of Yardi or similar management software system for tracking work orders, and apartment make ready dates. Experience with Microsoft Office a plus.

Minimum Qualifications:

• A high school diploma or equivalent is required for this position. Trade school is a plus.
• Minimum of two (2) years of general maintenance experience (i.e., plumbing, electrical, carpeting, painting etc.).
• Valid driver license and transportation.
• Residential maintenance experience is preferred.
• LEED AP Operations and Maintenance a plus.
  

As a pioneer in impact investing, Gerding Edlen Investment Management is a nationally recognized leader in real estate investment management, with over $1.5 B in assets under management. Our mission is to drive returns for our investors by innovating commercial real estate properties across the country to meet tenant values around sustainability, community and health. The firm acquires, manages and develops residential and commercial properties though institutional, co-mingled funds and separate accounts. All of our properties go beyond financial growth measurements to also measure the positive impact to people’s lives, to their neighborhoods and to the environment.

We are an Equal Opportunity Employer, providing a full suite of benefits to eligible employees, including medical and dental insurance, 401k match, and subsidized parking and public transportation. If interested, submit your resume and cover letter via the link provided.