Beverage Server - Casino Floor (Harrah S Joliet Casino)

ESSENTIAL FUNCTIONS:

• Creates and ensures a fun-filled and exciting environment where the execution of “Fast and Flawless” service is paramount.
• Provides timely, accurate and courteous beverage service to all guests while maintaining a clean, organized and safe work environment.
• Follows all cash handling procedures as described in department specific cash handling procedures and internal controls.
• Assures all drink requests are properly rung on MICROS systems.
• Adheres to all service standards.
• Abides all laws pertaining to service and sale of alcoholic beverages as provided in property alcohol management program.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all department and company policies and procedures.
• Performs all related duties as assigned

REQUIREMENTS:

• High school diploma or equivalent required
• Prior restaurant experience required.
• 2 years service experience preferred.
• Knowledge of all drinks, recipes and garnishes.
• Ability to be flexible with schedule to include nights, holidays and weekends.
• Follows uniform guidelines.
• Clean and neat appearance.
• Must be at least 21 years of age.

JOB DEMANDS:

• Must be able to lift up to 25 lbs. and carry objects weighing up to 25 lbs.
• Position requires 10% standing, 90% walking.
• Requires some pushing and twisting.
• Requires frequent bending, kneeling, climbing, stooping and reaching above and below shoulders.
• Must be able to respond to touch, speech, smell, aural and visual cues.
• Must be able to exert fast-paced mobility for periods of up to 10 (ten) hours in length.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.
• Must be able to respond calmly and make rational decisions when handling customer needs and concerns
• Excellent written and oral communication skills
• Ability to stand and walk for entire shift and mobility to move easily around entire property