Banquet Manager

The Banquet Manager is primarily responsible for supervising banquet staff and delivering exceptional banquet and conference services to the guests. S/He will promote a safe and welcoming working environment to achieve maximum guest satisfaction. The Banquet Manager will work with the Banquet Captain/Assistant Banquet Manager to ensure maximum efficiency. The Banquet Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel’s Culture. Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests. Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner. May review guest check with client after function and obtain signature. Participate in pre-function meeting and review all information pertinent to service and set up of group. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout. Follow procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) check storage areas for proper supplies, organization, and cleanliness, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. May handle incoming/outgoing boxes and exhibit materials. Team Member is held accountable for all duties of this job and other duties as assigned.

Job Type: Full-time

Pay: $55,000.00 - $67,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• Austin, TX 78719: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location