Bakery Ops

Summary:
Key Requirements:


The Bakery Operations Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the department.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  
• Assist in interviewing, training, scheduling, performance and productivity of all department team members
  
• Assist with communication of information distribution to entire department
  
• Responsible for maintaining positive atmosphere, spirit and morale within the department
  
• Demonstrate effective leadership skills by managing time and delegation
  
• Support and execute division concepts and programs
  
• Contribute in executing and meeting financial goals
  
• Ensure quality and consistent product availability and solutions to our guests
  
• Assist with safe guarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
  
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
  
• Ensure department systems and processes are utilized consistently and correctly
  
• Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals
  
• Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management
  
• Assist with coordinating the books and manuals to ensure they are kept updated
  
• Assist with coordinating inventory process and reporting
  
• Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising
  
• Ensure that Food Safety Procedures are adhered to
  
• Demonstrate good conflict management skills
  
• Performs other duties as requested or required by upper management
  

Key Responsibilities:

• Must be 18 years of age or older
  
• High School Diploma or equivalent
  
• Minimum of one year Bakery experience
  
• Ability to work and communicate with all levels of management and subordinates in a professional manner
  
• Ability to self-motivate, problem-solve and work with minimal supervision
  
• Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
  
• Ability to stand for long periods of time (up to 4 hours)
  
• Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
  
• Ability to work within a freezer for up to 15 minutes
  
• Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
  
• Ability to work at fast-paced, but efficient and controlled manner
  
• Must maintain Certified Food Safety Manager certification
  
• Bilingual English/Spanish a plus
  
• Must be flexible to work various hours/shifts, including weekends and holidays
  
• Ability to accept supervisory coaching related to performance, work habits and attitude
  
• Ability to function as a team member and get along with others
  

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

Our Mission

Ultimate Service Superior Performance Positive Impact