Asset Property Manager

Housing Authority of the City of East St. Louis
Job Description

Title: Asset Property Manager

Salary: $43,680.00 (Exempt)

Reports To: District Asset Manager

Supervises: Clerk
Maintenance Mechanic I, II, and III

Position Description:

Responsible for all property management and occupancy functions necessary to
ensure quality management of public housing development(s) assigned.

Essential Duties:

1. Provides property management for assigned housing development.

2. Provides day-to-day supervision of staff assigned. Delegates tasks as
appropriate, schedules work, and monitors performance. Holds staff meetings
as necessary. Conducts performance appraisals of subordinates and takes
personnel actions in accordance with the ESLHA Human Resource Policy.

3. Maintains accurate, neat, and organized records on occupancy of all units

assigned and promptly reports move-outs according to established procedure.

4. In coordination with Occupancy, and Maintenance Department, oversees all

leasing activities including showing apartments to prospective residents,
conducting move-in & move-out inspections, executing leases, issuing keys, and
completing resident orientations. Accepts resident transfer requests; approves
or denies requests based upon ESLHA policy.

5. Conducts all annual and interim resident reexaminations accurately and properly.

Conducts daily Walk, Knock, and Talks inspections of grounds and common
areas of all assigned properties, records findings and takes follow-up action as
appropriate to correct deficiencies.

6. Enforces all provisions of the dwelling lease and initiates eviction action against
residents in accordance with state law, HUD regulations, and ESLHA policies
and procedures.

7. Schedules and conducts annual housekeeping inspections, and special unit

Asset Property Manager

inspections as needed. Follows up on all deficiencies noted and takes
appropriate action to ensure deficiencies are corrected.

8. Collects resident rents and charges. Create bank deposits in accordance with

established procedure. Enforces the ESLHA Rent Collection Policy.

9. Reviews weekly and monthly reports on emergency, routine and preventive
maintenance performed on assigned properties. Consults regularly with
maintenance supervisors on work completed and work required.

10. Assists Modernization Department staff in coordinating all aspects of

modernization work planned/underway at assigned properties. Makes
recommendations for future improvements, seeking resident input. Oversees all
ESLHA relocation activities in coordination with the Modernization and
Development Departments.

11. Takes all steps possible to ensure the safety and security of properties.

Documents criminal activity and takes appropriate action.

12. Organizes and attends periodic resident meetings and provides assistance to
recognized resident associations as appropriate. Attempts to meet the
reasonable needs of residents by reviewing and discussing their complaints
regarding the ESLHA's programs and services. Attempts to resolve all resident
grievances and processes all unresolved grievances according to the Grievance
procedure, representing the Authority and its interests.

13. Refers residents to the Resident Services Department as appropriate.

14. Responds to emergencies at sites during non-business hours as appropriate.

Conducts inspections of property damaged by fire, flood, vandalism, etc.
Assures that public services are notified, fire and police reports are obtained,
and property is secured.

15. Conducts reconsideration hearings for new applicants.

16. Performs other related duties as assigned.

Performance Standards:

• Attendance is reliable; leave does not exceed the amount permitted, the

employee has no unexcused absences from the job. The employee is available
to work during non-business hours when the need arises.

• 95% of move-in/move-out inspections are completed within 24 hours of unit

turnover.

Asset Property Manager

• Tenant Accounts Receivable (TARs) are at 3% or below the management area

goal for the quarter.

• 98% of the management office's annual reexaminations are completed

accurately and on time.

• 98% of the annual housekeeping inspections are completed on time according to

an approved schedule.

• Grounds and common area inspections are completed properly no less than 3

times per week and according to the established schedule and procedure 95% of
the time.

• Properties generally appear free of litter and garbage, grounds are well

maintained, and there is evidence of an ongoing emphasis on improving "curb
appeal", which includes resident participation.

• Random site visits reveal no unsecured vacant units for which no work order is

pending, and no abandoned vehicles which have not been addressed according
to established procedure.

• Performance appraisals of subordinates are completed properly and on time. In

the opinion the supervisor, the appraisals reflect insight and sound judgment.

• Effective leadership skills are employed, as evidenced by the type and number of

tasks delegated, the number of staff meetings held monthly, and the motivation
of subordinates.

• Required reports are accurate, well prepared, and submitted by the deadline

date 100% of the time.

• Office management and record keeping practices meet established ESLHA

standards.

• The employee demonstrates initiative in assuming new assignments.
  

• The employee demonstrates good resident relations skills.
  

Asset Property Manager

• The employee demonstrates the ability to use sound judgment.
  

• The employee demonstrates the ability to communicate orally and in writing.

Qualifications:

Education: Bachelor's Degree

Public Housing Manager (PHM) certification required. Otherwise
qualified candidates may meet this requirement by obtaining
certification within six months of employment, with the approval of the
Executive Director.

Experience: At least three (3) years of experience in property management,

preferably in managing federally subsidized housing. Supervisory
experience desirable.

Special Skills: Working knowledge of HUD occupancy regulations or the ability to

quickly gain necessary knowledge. Ability to relate well to residents.
Effective leadership skills; ability to organize workload, delegate tasks,
and provide guidance. Good oral and written communication skills.

Other
Requirements: Bondable.

Maintain a valid driver's license and a safe driving record.

Submit Resume to:

eslha-hr@eslha.org or online at: www.eslha.org

East St. Louis Housing Authority is an Equal Opportunity/Affirmative Action
Employer. All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, pregnancy, sexual orientation, gender
identity, national origin, age, protected veteran status, or disability status.

This job description is intended to describe the general nature, complexity and

level of work to be performed by employees assigned to this position and shall
not be construed as an exhaustive list of responsibilities, duties, and/or skills
required. It does not prescribe or restrict the work that may be assigned.
Furthermore, this does not establish a contract for employment and is subject to
change at the discretion of the Housing Authority of the City of East St. Louis.

Asset Property Manager