Agile/Project Coach, Principal

Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our comprehensive approach to diversity, equity, and inclusion combine a focus on our people, processes, and systems with a deep commitment to promoting social justice and health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Great Place to Work, best place to work for LGBTQ equality, leading disability employer, one of the best companies for women to advance, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we are striving to make a positive change across our industry and the communities we live in – join us!

Your Role

The Office of the CIO team supports the Chief Information Officer in orchestrating the business operations, strategy, and transformation of the IT Organization. The Agile Coach will report to the Senior Manager of the IT Agile Coaches. In this role, you will support the business-facing portfolio teams and specifically the agile teams in the successful adoption and maturity of Agile. You will also be instrumental in driving enterprise adoption, training and metrics to help accelerate IT’s transformation and Blue Shield of California’s mission.

Your Work

In this role, you will:

• Facilitate and influence senior leadership to drive culture change, remove impediments, demonstrate agility, creative problem solving, staff the right roles with the right talent, and hold the teams and organization accountable for Agile adoption and maturity.
• Promote and foster collaboration, accountability, trust, and transparency within and across teams.
• Develop and present intellectual property to influence roll out of BSC Agile standards and techniques, establish goals and lead teams to continuously achieve and improve.
• Define measurable metrics to track the success of Agile Delivery adoption. Communicate insights to senior management and stakeholders.
• Create Enterprise-wide initiatives for internal training certification paths, instructor-led training, and communities of practice.
  

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience
• Requires at least 7 years of prior relevant experience
• Requires SAFe Certification
• Scrum Master, Product Owner Certification Preferred
• PROSCI or ADKAR Certification Preferred
• Requires prior experience as an Agile Coach
• IT and Healthcare experience preferred

Our Values

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals