Administrative Specialist I

Pay Grade: GN06 Salary Range: $31,200-$48,058
Hiring Range: $31,200 - $37,000

District VI Mecklenburg County Office: 12101 Mt. Holly/Huntersville Rd. Huntersville NC 28078

This position serves as administrative and office procedural support to a District Law Enforcement Supervisor. Work involves coordinating a full range of support activities necessary for the efficient operation of the district and management of the district office. Employees in this position have a great deal of contact with the public, both in person and on the telephone, and are typically the first contact that a customer has with the district office. This individual must independently discern the need of the customer and which classification of employee will be responsible for responding. This employee must also possess a base of knowledge concerning the functions of other sections of DMV as well as several other departments of state government, in order to appropriately refer customers who have come to the wrong office. This position is also responsible for the appropriate handling of confidential information, both in written and verbal form, and keeping the district law enforcement supervisor informed of issues vital to the district. Reports reflecting the performance of the district and of individual personnel are prepared and forwarded to Bureau headquarters by this employee. Financial matters regarding payroll entry, verification, and approval, as well as expense vouchers are managed by this position. This position is responsible for handling issues within the district related to problems with state-issued cellular phones. This position also is the initial contact for employees in the district with human resources issues such as health insurance, dental insurance, and changes of address for payroll purposes. The individual in this position must also act in a support capacity for other employees working in the field that need information which must be accessed via computer or other means. General office duties such as computer knowledge, filing and the use of office machinery are also a part of this position. This employee must be a team player and take direction from the District Supervisor, or the Assistant Supervisors within the district. Must be familiar in using Outlook mail and setting schedules using outlook calendar for the management staff within the district office. He/She must type memorandums maintain statistical information, complete inventory reports, legal document preparation and status reports.

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Demonstrated ability interpreting and communicating verbally and in writing details of policies, procedures, and regulations.
• Demonstrated ability planning, scheduling and carrying out work assignments effectively.
• Experience managing administrative duties of an office to include, but not limited to programmatic and financial aspects.
• Experience with computers and business software including proficiency with Microsoft Office, Excel and Access applications and/or databases.
• Demonstrated ability communicating and establishing working relationships with all levels of external partner agencies to implement collaborative programs.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.