Administrative Assistant - Kissimmee FL Pumps

Administrative Assistant - Pump Looking for a fast-paced environment on a winning team with plenty of room to grow personally and professionally? Look no further. If you’re willing to work as smart and hard as you can while demonstrating a positive attitude, welcome to the family!
Founded in 2012, Synergy Equipment draws on decades of construction equipment experience from our team members to provide a level of service that is unmatched in our industry. As one of the fastest growing construction equipment companies in the country, we are continually expanding our business to exceed our customers’ expectations while offering a great workplace for our team members to provide for themselves and their families. Main Position Responsibilities:

• Work as an individual contributor and as part of the team to achieve personal and business goals
• Help provide outside salesmen with information about Synergy Equipment Rental inventory
• Coordinate equipment delivery to Synergy customers
• Work with walk-in customers
• Handle inbound customer calls
• Make outbound follow up calls
• Determine equipment availability
• Use company provided systems/tools (SalesForce, RentalMan) to complete daily tasks
• Responsible for collection calls and activities
• Research and preparation of lien releases in accordance to policy
• Daily monitoring of impending liens and notice of Non-Payments
• Preparation of filing of liens and Notice of Non-payment as appropriate
• Identifying customer disputes and working with the Synergy Equipment Team to resolve
• Must communicate and follow up effectively with branch managers regarding customer accounts on a timely basis
• Goal oriented with strong attention to detail
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities
• Accurately comply with company guidelines and procedures
• Other assigned duties

Required Education, Experience & Qualifications:

• A minimum of two years of experience in inside sales or customer service ideally within a building materials contractor and/or retailer environment.
• Must have outgoing, upbeat, friendly, assertive, and professional phone skills.
• Working understanding of lien laws is a plus
• NACM certifications/designations is a plus
• Solid performance history
• Strong communication and interpersonal skills required
• Excellent customer service skills
• Excellent computer skills proficient in Microsoft Office programs

Benefits:

• Offering great benefits including medical, dental and vision insurance, 401(k) plan with company matching, tuition reimbursement programs, paid time off, paid holidays, and more

Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Successful candidate must consent to a drug test and pass a background check upon accepting this position and prior to their start date. This posting is not intended to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position’s scope and function.