Administrative Assistant

Role and Responsibilities:
Office administration/Insurance

• Verification of eligibility and benefits, online insurance website, telephone or other source of automated services
• Confirm patients appointment and explain patients insurance benefits prior to appointment
• Cancels and reschedules appointments, as necessary; follows-up on no shows.
• Follow-up daily on client schedule changes, add-ons and cancelations.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Provides information by answering questions and requests from clients/patients
• Schedule and coordinate meetings, appointments and travel arrangements/itineraries for C-Level, Vice Presidents, Managers or Supervisors
• Update Scheduling System daily with actions taken to ensure compliance related to scheduling
• Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
• Communicates with employees at all levels of the organization to gather or convey information make travel, meeting and other arrangements for staff
• Ensure the company's lobby, and workspace area is tidy

Assist with Front Desk /Financial /HR

• Assist with sorting incoming mail, faxes, and courier deliveries for distribution
• Assist with preparing and send outgoing faxes, mail, and courier parcels
• Assist with claims processing in a timely manner
• General clerical duties including photocopying, faxing, scanning and maintaining electronic and hard copy filing system
• Process accounts receivable ensuring timeliness, accuracy of codes and appropriate backup as need
• Prepare accurate bank reconciliations and deposits as need
• Assist with financial reports as required

Qualifications and Education Requirements:

• Bilingual (fluent) Spanish and English (Speak and write)
• Post secondary education in business, computers, or office management is an asset or equivalent to 3-5 years of experience in Healthcare
• Experience of a minimum of 3-5 years in a Medical Office/Diagnostic Center; Hospital or Managed Care as an Administrative Assistance/Insurance Verifier.
• EMR experience preferred (Athena health; Care Clouds)
• Experience with health insurance verification software (Emdeon; Availity; etc.)
• Strong knowledge of medical terminology as well as ICD-10 and CPT codes

Preferred Skills:
Proficiency in the use of computer programs for:
· Word processing(Microsoft Office)
· Databases
· Spreadsheets (Microsoft Office)
· E-mail
· Internet
Proficiency in the use of office equipment:
· Computer
· Voice messaging systems
· Fax
· Photo copier
Our company Offers
· Vacation
· Health Benefits
· Holiday’s
· Uniform

Personal Characteristics:
Administrative Assistants should demonstrate competence in some or all of the following:

• Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the organization.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Patient Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Job Type: Full-time

Pay: $11.00 - $17.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 5AM

Setting:

• Medical

Ergonomic Workspace:

• Yes

Administrative Duties:

• Scheduling
• Running errands
• Answering and routing phone calls

Financial Duties:

• Billing

This Company Describes Its Culture as:

• Team-oriented -- cooperative and collaborative

Company's website:

• Onsiteimaging.net

Work Remotely:

• No