Administrative Assistant \ Front Desk

Job responsibilities:

Administrative assistant with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain pre-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must very good at professional communication.

Skills and Qualifications: Ideal candidate is skilled at multi-tasking, follow-through and is a self-starter who can problem solve and work independently with good communication skills. Candidate should have good customer service skills, time management ability, must work well with others, be organized, ability to pay attention to detail, computer knowledge using Excel, Outlook, Word and be able to conduct themselves with maturity and professionalism. Ability to maintain confidentiality of medical records, work in a professional manner with clients, clinicians and co-workers.

Responsibilities:

1. Check the voice message, save or delete as needed

2. Review each clinician’s availability for the week and keep a note of these availability to serve the clients

3. Check client insurance and schedule

4. Review the no show report, call and reschedule

5. Other jobs assigned as needed.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
NO

Experience:

• Customer service: 1 year (Preferred)

Work Location: Multiple Locations