Account Service Coordinator (Large Group Account Management)

• Job Family: Sales Support
• Type: Full time
• Date Posted: Jul 27, 2022
• Req #: JR8597

Description Title: Account Service Coordinator (Large Group Account Management)
Location: Costa Mesa, CA | California; candidate must reside in state and able to access Costa Mesa Pulse Point location
Build the Possibilities. Make an extraordinary impact.
The Account Service Coordinator is responsible for providing advanced customer service representation for accounts. Responsible for supporting the renewal efforts of inforce Large Group business. Able to step in as the primary customer contact for retention of large local group business to respond to broker needs and decision makers during the negotiation and renewal process, as well as throughout the year.
How you will make an impact:

• Collaborates with and supports the Account Executive with the execution of account management and retention strategy for a defined book of accounts.
• Responsible for growing Specialty Business within existing accounts. Identifies opportunities for penetration. Provides support for Account Management staff with RFP responses, proposals, client presentations, and underwriting coordination on upsell opportunities. Sells, promotes, and influences brokers to add additional products or services to the existing account.
• Develops business relationships with brokers, consultants, and key decision makers in order to meet or exceed renewal and upsell sales targets.
• Able to manage the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client/broker presentations.
• Negotiates with the broker and Underwriting regarding the price or rates for specific plans and options, and developing alternative plans or modifications to lower the rates.

Minimum Requirements:

• Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
• Sales license required or secured during first three months.
  

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.