Account Director

Account Director

Location: NYC

Account Director serves as the primary client contact for existing accounts, working closely with clients to determine their overall business needs and objectives. Account Director works with internal Agency departments to bring integrated ideas and solution to the table and continuously raises the bar with creativity and innovative thinking.

Account Director is responsible:

• Developing strong relationships with Senior Marketing clients and delivering business-building ideas to them on a regular basis
• Leading annual planning and in-year tactical planning
• Account Director leads all client communications and compliance in regards to client deliverables
• Fostering and strengthening all client relationships for existing accounts as well as serving as counsel to the client on best practices in all areas of marketing. Has an in-depth understanding of 360 marketing plans and strategies and all related disciplines
• Overseeing multiple accounts and leads, guides the development of overall client objectives, and the ongoing strategic direction of the account.
• Providing leadership to the internal client account team, ensuring that all marketing strategies and tactics support client goals
• Maintaining client satisfaction, and retain and grow their assigned accounts whenever possible
• Managing a number of initiatives and leveraging knowledge and experience from campaign to campaign, ensuring that work is aligned with client objectives and that the work meets or exceeds client expectations
• Providing valuable insights and analysis around campaign performance
• Working collaboratively and in partnership with internal and external agency partners
• Manage, lead, and develop junior members of the Account Management Team including Assistant Account Executives, Account Executives and Account Supervisors; Account Director is responsible for managing team member performance, including performance reviews and administering corrective action
• Preserve and foster WI’s Culture and maintain a positive and forward thinking attitude

Requirements

BA or BS degree in Advertising, Marketing, Public Relations, Journalism, Communications, or related field. 8-10 years of advertising agency experience and experience interfacing with clients. Experience writing marketing plans on behalf of clients, experience with contributing to new business efforts and experience with developing integrated business solutions. Ability to effectively forecast and allocate resources based on current and future workload. Must have the ability to manage multiple client accounts, team members and to deal with conflict fairly and swiftly. Must have experience working on Multicultural accounts. Experience in BIOTECH/PHARMA or BANKING category a huge plus.

All members of the account team must have excellent oral and written communication skills, presentation skills, the ability to motivate staff, peers and clients and the ability to be proactive and use initiative. Must have a strong handle on MS Office products.