Access Center Triage LPN

Job Summary:
Triages incoming calls in an ambulatory setting from patients, makes clinical decisions based on protocols, and communicates with providers including physicians and mid-level providers. Provides telephone advice and decision support services. Identifies clinical escalation and provides effective resolutions.

Education - Required:

• Specialized Diploma LPN program

Experience - Required:

• 3 years experience in a physician's office or practice setting

Knowledge, Skills, and Abilities - Required:

• Ability to use electronic medical records to check patient history.
• Excellent computer skills and emotional intelligence.
• Must demonstrate time management skills.
• Must demonstrate empathy for individuals seeking health care related information and assistance.
• Must be assertive with a positive attitude and have the ability to learn a range of services.

Licensure - Required:

• Licensed Practical Nurse

Certifications - Required:

• CPR - Cardiopulmonary Resuscitation

Location: Lehigh Valley Health Network · RN Triage/Hlthcare Navigation
Schedule: Part Time 16 hours per week, Day Shift, 8A-4:30P M, T