UPS Center/Asst/Store Manager Details

The UPS Store #0318 - Danville, CA

Employment Type : Full-Time

JOB DESCRIPTIONThe UPS Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The ideal candidate has a post high school education (job related training certificate or a degree), three years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able motivate a team to optimize performance. RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Manages Center financials and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned
  • Sales Experience required.
QUALIFICATIONS
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Bona fide management/leadership skills
  • Willing to accept full accountability for Center operations
  • COT Certification preferred, not required
  • Must have UPS Store experience (familiar w/ all profit centers)
  • Notary license a plus
BENEFITS
  • Excellent Advancement Opportunities
  • Employee Discounts
  • Web-Based Training to improve business acumen and skills
  • Eligibility for Bonus & Incentive Plans
  • Employee perks/discounts (subject to limitations)
  • Direct Deposit
  • Recruiting Referral Bonus Program
  • Sick Time
  • Formal On-the-Job Training Program
  • Paid Training
  • Uniforms Provided


Posted January 04, 2021




Employment Type Full-time, Non-exempt




Compensation $16-$20/hr. plus bonus




Company The UPS Store




Location 696 San Ramon Valley Blvd
Danville, CA 94526
US

Posted on : 3 years ago