Treatment Plan Coordinator Details

Dental Care Alliance - Virginia Beach, VA

Employment Type : Full-Time

Overview:
Konikoff Kids Pediatric Dentistry is currently hiring a Dental Treatment Coordinator for our office located in Virginia Beach, Virginia 23456. This is a full-time position that will include working one half day Saturday per month. The Treatment Coordinator we hire will have experience working in a dental office as preferably a Treatment Plan Coordinator, Dental Assistant, Front Desk Receptionist, or other position in a dental office; and have exceptional customer service skills. We offer a competitive salary, plus benefits!Responsibilities: Responsibilities:

  • Conduct interview to understand the patient’s oral health history, concerns, and objectives
  • Explain the treatment plan, address patient concerns and answer any questions
  • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
  • Build trust, and understand the patient’s objectives
  • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
  • Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
  • Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
  • Bill dental insurance, post payments, and claim estimations as required.
  • Oversee and track dental benefit plan accounts receivable and follow-up on claims regularly to ensure timely payment.
  • Track patient accounts receivable and outstanding balances to ensure timely payment.
  • Assist in Practice’s collections protocol for all outstanding balances.
  • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
  • Perform general office duties and other duties as required
Qualifications: Desired Skills:
  • Experience working in a dental office as a Treatment Plan Coordinator, Dental Assistant, Receptionist or other role in a dental office, required
  • Experience working with various dental insurance plans
  • Must have exceptional customer service skills

Additional benefits for full-time employees:
  • Medical
  • Dental services
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few

Dental Care Alliance. Stronger Together.

Posted on : 3 years ago