Employment Type : Full-Time
COUNTY OF VENANGO BID NOTICE September 28th, 2021 POSITION: TELECOMMUNICATOR I Full-Time; 80 hours/pay DEPARTMENT: 911 Center, Grandview Road, Oil City, PA WORK HOURS: Variety of shifts; will discuss specifics in interview PAY GRADE: NON-EXEMPT HOURLY THREE BENEFITS: Full-time employees receive fully paid medical, dental, vision, and life insurance premiums for themselves. There is an additional cost for the inclusion of dependents. Full-time employees are also included in the lifetime pension program. OVERALL OBJECTIVE: SUPERVISION EXERCISED SUPERVISION RECEIVED EXAMPLES OF DUTIES/RESPONSIBILITIES OTHER DUTIES OF JOB REQUIRED KNOWLEDGE, SKILLS AND ABILITIES REQUIRED QUALIFICATIONS WORK EXPERIENCE ADDITIONAL REQUIREMENTS ? Must be able to obtain certification in CPR, Class “C”. ? Must possess or obtain certification in the APCO 40 Hour Dispatcher Training program, a Pennsylvania approved Priority Dispatch Emergency Medical Program and the CLEAN Terminal Operators program. ? Must maintain all certifications including those that are state mandated. ? Must have and maintain a clean criminal record. CLEARANCES ? Must successfully complete pre-employment drug screening. HOW TO APPLY Applications are available: ? Online by visiting: https://www.co.venango.pa.us/288/Job-Application-Process ? In-Person by visiting the Venango County Human Resource Office on the 3rd floor of the ? By fax or e-mail. You must contact the Venango County Human Resource Office by calling (814) DEADLINE TO APPLY: Monday, October 4th, 2021 at 4:00 p.m. WE ARE AN EQUAL OPPORTUNITY EMPLOYER APPLICANTS WHO REQUIRE SPECIAL ACCOMMODATIONS DUE TO A DISABILITY SHOULD CONTACT 432-9552 FOR ASSISTANCE. Job Type: Full-time Pay: $10.96 - $16.82 per hour Benefits: Work Location: Work Remotely: Work Location: One location
NON-EXEMPT HOURLY
$10.9560 - $16.8191 / HR.
To receive 911 emergency calls, determine appropriate responses, and dispatch necessary services.
Usually, no supervisory responsibility is required. However, on occasion, may cover in the absence of the shift supervisor.
Receives frequent instruction and limited supervision from Telecommunicator II in regard to daily work duties.
1. Receives 911 emergency calls, evaluates the circumstances and provides appropriate responses.
2. Follows chain of command response and posts dispatch to assure common understanding of call; provides additional assistance to responding agencies as needed, i.e., fire, police, emergency medical services, etc.
3. Provides pre-arrival instruction and dispatches emergency services/fire/police as necessary.
4. Coordinates response of emergency services.
5. Provides support and resources to field outlets.
6. Provides radio communications for police, fire, EMS units.
7. Pages on-call personnel for County/municipal agencies when needed.
8. Maintains confidential files and procedure records and log sheets for department.
9. Operates computer and technical equipment, and provides basic equipment maintenance.
10. Interacts with general public, government and public agencies, department and field staff.
11. Enters incident information into computer files.
12. Processes various forms, reports and other department paperwork as required.
13. Keeps updated on all applicable policies, procedures, and regulations regarding emergency services and related areas.
14. Verifies licenses, firearms, and other requirements to authorized agencies using the CLEAN SYSTEM.
15. Monitors weather conditions and alerts the Telecommunicator II on duty and/or the 911 Coordinator or EMA Coordinator as required.
1. Attends training, seminars, in-services as required.
2. Assists in keeping office neat and orderly.
3. Performs other job-related duties as required.
1. Must be able to speak and understand the English language in an understandable manner in order to carry out essential job duties.
2. Must possess effective communication and interpersonal skills.
3. Must possess ability to function independently, have flexibility and the ability to work effectively with clients, co-workers and others.
4. Must possess the technical knowledge of operating personal computers and other office and communication equipment.
5. Must possess thorough knowledge of fire science and law enforcement.
6. Must possess thorough knowledge of emergency medical services and ability to properly respond to emergency calls.
7. Must possess ability to coordinate response of emergency services and provide support to field units.
8. Must possess general knowledge of office practices and procedures, including ability to maintain accurate files and record keeping.
9. Must possess knowledge and ability to provide basic routine maintenance on equipment.
10. Must possess ability to act quickly and calmly in emergency situations.
11. Must be able to perform multiple tasks and pay attention to detail.
12. Must possess ability to maintain confidentiality in regard to County information and records.
13. Must be able to type 30+ words per minute.
EDUCATION/TRAINING
High school diploma or equivalent is required, plus additional training in computers and emergency medical services or police and fire training is preferred.
Experience in field of communications, public safety or EMS preferred.
? Preferred certification as an Emergency Medical Technician.
? Must not appear on Preclusion Lists as defined by “Pennsylvania’s Medical Assistance Bulletin 99-11-05 Provider Screening of Employees and Contractors for Exclusion from Participating in Federal Healthcare Programs.”
A County application is required to be considered for the advertised vacancy. Applications are only accepted for positions in which we are actively recruiting. Applications received for positions not being advertised or general/blanket applications will be discarded.
Courthouse Annex building located at 1174 Elk Street, Franklin, PA 16323
432-9556 or (814) 432-9549 to share your e-mail or fax number.
VENANGO COUNTY IS A DRUG FREE WORK PLACE