Staff UX Researcher Details

Staff UX Researcher

Databricks - San Francisco, CA

Employment Type : Full-Time

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.

As a User Experience Researcher, you will conduct rigorous, independent user research that drives critical business decisions. You will use your mastery of qualitative and quantitative research methods to develop and lead a research program that ensures the Databricks user experience is measurably usable, efficient, and delightful. You will partner with Engineering, Product Management, and Design and report to the Head of User Experience Research.

The impact you will have:

• Design and conduct independent research to understand user needs and behaviors through lab studies, field visits, surveys, interviews, server logs and online experiments.
• Identify actionable insights that drive data-informed product decisions and have impact at every stage of the product cycle.
• Advocate research findings to diverse audiences across the company through written reports and presentations.
• Build strong relationships with key stakeholders, develop long-term research programs that align with strategic business objectives.
• Represent the user and advocate research findings to cross-functional stakeholders, such as Design, Engineering, Product Management, Marketing, and Sales.
• Develop educational resources on research best practices that enable non-experts to effectively engage with users.

Required Competencies

• Master's (or higher degree) in Human-Computer Interaction, Computer Science, Experimental psychology, Human Factors, Psychology, or a related discipline.
• 5+ years of experience applying qualitative research methods
• Fluency in core quantitative research or statistical methods
• Ability to clearly communicate research findings in multiple mediums, including reports, presentations, and summaries.
• Experience in translating qualitative data into actionable findings with demonstrable product impact.
• Demonstrated rigor in study design, data collection, and analysis processes.
• Comfortable with ambiguity, moving fast to learn fast, and prioritizing effectively.
• Ability to convey ideas simply and influence people.

Preferred Competencies

• Experience with data structures, relational databases, and/or SQL.
• Experience with at least one programming language (Java, C++, Python, etc.).
• Fluency with core design tools (Adobe products, Figma, etc.)

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance

COVID-19 Vaccination Requirement

As a federal government contractor, Databricks requires new U.S. employees to be fully vaccinated against COVID-19. Proof of vaccination will be required as a condition of employment. Databricks will make reasonable accommodations based on medical conditions or religious grounds for qualified candidates in accordance with applicable law.

About Databricks

Databricks is the data and AI company. More than 5,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark™, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems.