Greenbrier Lighting at Hilltop in Virginia Beach is seeking energetic and dependable Retail Sales Associates. You will directly assist customers, process transactions, help merchandise the showroom floor and play a vital role in making every customers experience a positive one. Strong customer service skills are a must as is the ability to learn product knowledge quickly and thrive in a fast-paced enviornment.
Retail Sales Associate duties and responsibilities
- Welcome and greet customers as they enter the store
- Offer help and provide direct assistance to customers
- Provide in-depth product knowledge, including features, benefits and overall value
- Answer customer questions and concerns
- Process purchases, returns and exchanges
- Handle customer complaints in a calm and professional manner
- Help organize back stock and perform inventory counts
- Process newly received shipments
- Organize and replenish front stock and help merchandise store
- Maintain a clean and tidy work and retail space
- Be enthusiastic and informative about all products
- Help create a positive enviornment for customers to shop and buy
- Work as a team to achieve sales goals and return customers