Recruiter | Staffing Coordinator | Customer Service Representative Details

Regional Care Network - Westchester County, NY

Employment Type : Full-Time

Westchester, NY

Regional Care Network is currently seeking a Recruiter/Staffer.

Essential Duties and Responsibilities :

  • Develops and executes recruitment strategies to attract, screen, and hire quality health care professionals who meet the office’s immediate and projected needs
  • Utilizes various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
  • Matches and evaluates candidate skills to client and patient needs through screening and interviewing
  • Completes necessary reference checks on candidate’s background and work experience
  • Ensures candidates meet required hiring standards for Maxim and applicable contracts
  • Negotiates salary, terms, and conditions of employment with candidates
  • Schedules caregivers and field staff for initial placement and ongoing assignments
  • Manages caregivers and field staff while on assignment (non-clinical functions); assesses and investigates caregiver and field staff concerns and issues, and provides performance coaching, counseling and disciplinary action when appropriate
  • Maintains regular contact with and develops relationships with active clients, patients, and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
  • Ensures client, patient and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver or field staff performance
  • Documents candidate, caregiver, field staff, and client correspondence and activities within the system of record
  • Takes on-call as scheduled
  • Incorporates caregiver and field staff retention strategy into the daily routine
  • Builds and cultivates relationships with industry contacts to gain industry knowledge, referrals, and business development leads
  • Performs other duties as assigned.

Minimum Requirements:

  • Excellent written and verbal communication skills
  • Strong analytical skills
  • Results driven, sense of urgency, and high standard of professionalism

Posted on : 2 years ago