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Employment Type : Full-Time
Overview: I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant's Heart by delivering Legendary Customer Service and treating others with respect. I will express my Fun-LUVing Attitude by not taking myself too seriously and embracing my Southwest Family.Responsibilities:***If you are not selected for this job posting, you will not be eligible to reapply for this position in BWI for 12 months from the day of interview***
Provides legendary Customer Service by handling cargo and baggage service, directing and servicing aircraft, and related activities on the airport ramp
RESPONSIBILITIES
Southwest Airlines is an Equal Opportunity EmployerQualifications:KNOWLEDGE, SKILLS AND ABILITIESAbility to work well with others as part of a team, and work under stressful situations Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations Must be aware of hazardous situations and be able to handle emergencies as needed Must work under tight time constraints to accomplish quick turns of aircraft Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment
EDUCATIONRequired: High School Diploma or GED
LICENSING/CERTIFICATIONMust possess a valid state motor vehicle operator’s license Must be able to obtain a SIDA badge and meet all local airport requirements May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights Requires you to obtain and maintain USPS Clearance and meet all requirements to handle US Mail
PHYSICAL ABILITIESMust be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods Must be able to work in cramped or high places Must be able to carry heavy items up and down jetway stairs Must maintain the ability to wear prescribed uniforms
OTHER QUALIFICATIONSMust maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work shift work and/or overtime