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Employment Type : Full-Time
TITLE: Therapy Front Desk Representative It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients’ needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following job description for this position. The position requires that the employee be available approximately forty hours per week and that also the employee be flexible in his/her schedule to provide efficient service for the group and work additional hours as needed. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as shall be agreed to. BASIC FUNCTION: The Front Desk Representative shall provide the clerical support necessary for the successful execution of the physical therapists' daily activities in the Physical Therapy Department at Arrowhead Orthopaedics. RESPONSIBILITIES: The duties of the Front Desk Representative are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential files pertaining to patients. The Front Desk Representative must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Front Desk Representative must have excellent customer service and be able to treat patients with the utmost courtesy and respect. The Front Desk Representative is responsible for accomplishing the duties set forth below: General Clerical Activities Front Desk Representative (There may be other duties required of this position not listed below):
Skill Requirements:
Typical Physical Demands:
RELATIONSHIPS: The Front Desk Representative should observe and conduct the following relationships: