Parts Counterperson Details

Parts Counterperson

Southwest Kia - Frisco - Frisco, TX

Employment Type : Full-Time

We are currently seeking Parts Counterpersons to join our new team.

We are your local, family-owned Kia dealership. Since 2001, we’ve held true to our values while servicing our community and pursuing continuous growth. With locations in Dallas, Mesquite, Rockwall, Round Rock, Austin and, Frisco; we strongly believe in continuous improvement for our employees. We’ve been continuing to grow while holding true to our values of professionalism, positivity, teamwork, and honesty. We strive to make our employees happy, resulting in long-term employee retention.

Parts Counterperson Responsibilities

• Generating parts estimates and quotes for customers and internal staff.
• Shipping and receiving duties including but not limited to, check-in, reconciliation, and returns management.
• Parts Delivery and customer retrieval/drop off.
• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls; provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high-level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtains credit authorization.

Parts Counterperson Qualifications

• At least 2 years experience with auto parts sales preferred
• High School Diploma or equivalent
• Able to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, professional appearance and strong work ethic

Parts Counterperson Benefits

• Great work culture
• Collaborative teamwork
• 5 day work week
• 40 hours per week
• Health, Dental, Vision, & Life Insurance
• 401K
• AFLAC
• Direct deposit
• Flexible schedule
• Paid Vacation
• Ongoing training
• Promote from within
• Excellent work environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.