Parts Counter Person / Customer Service (NAPA Auto Parts) Details

Parts Counter Person / Customer Service (NAPA Auto Parts)

Sunset Auto Parts - Hillsboro, OR

Employment Type : Full-Time

Company Description

Sunset Auto Parts strives to provide the highest level of customer service. By taking personal ownership of our responsibilities, we take pride in our careers. Together, we achieve great things through hard work, humility, and attention to detail. We continue to build a company that is successful, profitable, and enjoyable to work for. We have 10 locations to serve our customers and our goal is to remain the Pacific Northwest's Premier Auto Parts Supplier.

Full time and flexible part time shifts available. Entry level to experienced applicants encouraged to apply. Seasonal shifts available for college students.

Job Description:

• Excel in a fast paced customer oriented environment
• Operate a cash register, and work with computer and paper catalog systems
• Work with current sales promotions and ability to process rebates and registrations
• Build/maintain store displays; keep items stocked and priced
• Are able to share knowledge about auto part features, benefits and warranty info
• Motivated to Train and Learn
• Establish and maintain outstanding relations with NAPA customer
• Provide efficient and professional delivery service in a safe and timely manner
• Maintain customer satisfaction
• Maintain professional attitude, conduct, and appearance
• Maintain accurate invoicing records and cash drawer security
• Process TAMS point-of-sale transactions properly.
• Execute store policies and procedures in all transactions.

Additionally, you may be asked to:

• Assist with checking in stock orders and stocking products on shelves
• Clean and perform routine maintenance functions for the delivery vehicle and the store
• Answer the telephone on occasion, participate in training
• Capable of lifting and moving merchandise of up to 60 pounds
• Able to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• Able to bend or stoop to floor-level shelves and be able to reach upper shelves (eight feet) with use of stool or ladder when necessary.

Must be reliable, drug free, have a positive attitude, and willing to work as part of a team. We can teach the rest.

• Must be functionally literate, capable of reading and writing legibly; and capable of understanding and recognizing part numbers and line codes, able to accurately reference part numbers and applications from an extensive catalog.
• Must be capable of lifting and moving parts and boxes of up to 50 lbs.
• Must be able to move engine blocks and other heavy equipment with moving aids designed to move such items including hand trucks, dollies, motorized cart, pallet jacks, etc.
• Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves (8 feet) with the use of stool or ladder when necessary.
• Must be able to work on their feet (stand or walk) for their assigned work shifts.
• Must pass a pre-employment background check.
• Perform associated duties as assigned by management.
• Must pass a pre-employment drug test.

After a 60-day probation period, Sunset Auto Parts employees are eligible to enroll in our Health/Dental Insurance. We also offer a 401k, with a percentage of gross wages matching contribution, access to Aflac supplemental insurance, PTO and plenty of room for advancement!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.