NETWORK ADMINISTRATOR Details

phx-IT - Phoenix, AZ

Employment Type : Full-Time

JOB SUMMARY:
This is a position responsible for all aspects of network administration and desktop support for our clients. Our business model is based on personable, on-site service. Hours can vary and some night and weekend work will be available.

ROLES & RESPONSIBILITIES:

  • Network administration including: user account management (Active Directory), backup systems, security management, e-mail systems including Microsoft Exchange, internet access, office systems, and applications support

  • Supporting servers, network infrastructure, desktop hardware, software, and applications

  • Extensive customer interaction and desktop support

  • Performing technology needs analysis and providing solution suggestions

  • Implementing and supporting the network and computing infrastructure plan

  • Assisting with technology planning through ongoing research

  • Updating site documentation

SKILLS:

  • Must be personable and like working directly with customers

  • Must have experience with in-person, one-on-one desktop support

  • Knowledge of Windows servers, Active Directory, and Microsoft Exchange

  • Knowledge of network infrastructure including switches, wireless access points, firewalls and cabling

  • Working knowledge of mobile devices including iPhone and iPad and how to integrate these devices into a Windows/Exchange environment for remote access and email

  • Knowledge of setting up remote access for users

  • Ability to administer a 30+ node network

  • Ability to support networked printers and photocopiers

  • Ability to learn new software and hardware packages and adapt to changes in technology

  • Must have good troubleshooting skills

  • Must be able to commit to a schedule and be prompt

  • Must have strong verbal and written communication skills

  • Ability to manage multiple projects, activities, and tasks simultaneously

  • Ability to work independently and as a team member and manage task lists

  • Ability to identify specific needs of clients and devise plans for opportunities and solutions for problems

  • Ability to respond to user questions in a timely manner; prioritize requests, organize, schedule, and coordinate a variety of activities and projects

  • Working knowledge of current communications devices and protocols, server and desktop technologies

REQUIREMENTS:

  • Must have own reliable transportation

  • Must occasionally be able to ascend/descend ladders up to 30 feet high for cabling requirements and mounting of wireless access points, repeaters, routers

  • Must occasionally be able to move, transport, or reposition equipment weighing up to 80 pounds to mount and maintain servers and battery backup systems

PREFERRED:

  • 2-5 years experience in a support environment

  • CompTIA A+, CompTIA Network+, CompTIA Security+

  • Microsoft MCSA, MCSE

  • Fortinet Firewall Experience/Certification

PLEASE SUBMIT YOUR RESUME AND COVER LETTER TO:

careers@phx-it.com

Posted on : 3 years ago