Merchandiser and Product Support Associate - Outerwear & Sports Department Details

Merchandiser and Product Support Associate - Outerwear & Sports Department

Scheels All Sports, Inc. - Bismarck, ND

Employment Type : Full-Time

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview:
The Support Associate will be responsible for committing to a professional, team environment, provide assistance to fellow associates and customers in retrieving freight, putting merchandise on the floor and providing world class customer service.

What it takes to be a Scheels Expert:
Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

• Manage daily lists and fulfillment processes to complete orders/ basic computer operation
• Lead a team of associates and be able to perform regular daily tasks
• Understand and be able to shop, organize and collect products for orders as well as package, seal and operate small machines
• Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock
• Restock merchandise on sales floor and bring product to the floor for display
• Assist customers and sales people with retrieving and loading purchased product
• Ability to be organized, multi-task and maintain all aspects of a support role
• Effectively communicate with all associates
• Understand brands, shops, and internal inventory systems
• Daily reconciliation and management of fulfillment reports, sales, etc.
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Strong initiative and vision for continuous improvement
• Ability to work independently and with a team
• Ability to focus and prioritize tasks with motivation and confidence
• Basic computer skills and knowledge on Microsoft Office
• Ability to follow written, oral and diagram instructions
• Be professional in appearance and attitude, contribute to a positive team atmosphere
• Other duties that may be assigned by leadership

Expert Experience:
Preferred minimum of a High School diploma, or General Education Degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience.
Preferred at least the age of 18.

Activity:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:
Must be flexible to work assigned schedule between 8a.m. and 9p.m., Monday through Saturday, and 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Must be available minimum of two weekends a month. Average hours per week is 40 hours.

Benefits:
Scheels offers a complete benefits package to include:

• Employee Stock Ownership Program
• Associate Discount
• Health & Dental Insurance
• Short Term & Long Term Disability Insurance
• All State Accident Insurance
• Employee Assistance Program
• Paid Time Off
• Holiday Pay
• 401(K)/Roth(K)
• Maternity Leave
• Bereavement

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.