The purpose of the Host/Hostess position is to greet customers with a winning smile as they enter our restaurant, answer any initial questions and show guests to their seat. The Host/Hostess is the guest’s first impression and all-important in giving our guests an outstanding experience. You may also handle phone calls and customer queries about the restaurant, it’s menu, and assist various restaurant staff when necessary.
Perks of the job
- Great pay
- Flexible Schedules
- Meal discounts
- Growth Opportunities
- Health Benefits (FT only)
- Matching 401k (must be at least 21 years of age)
Responsibilities
- Greet all guests warmly with an appropriate greeting.
- Ability to understand and work with computer-based wait systems while still personalizing the greeting and departing experience for our guests.
- Ability to multi-task; paying attention to several areas of the restaurant at once.
- Must be accommodating to each guest, no matter the request.
- Must be knowledgeable of all store information including phone number, address, and directions to the store as well as surrounding businesses.
- Have a good knowledge of the menu.
- Adhere to grooming and uniform standards.
- Maintain clean, sanitary and well-stocked restrooms.
- Seat guests in an efficient and correct order, according to server section rotation.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Providing great customer service.
REQUIREMENTS - Must be able to work in a fast-paced environment and work well under pressure.
- Have a positive attitude.
- Can work in a standing position for long periods of time.
- Willingness to follow instructions and ask questions for clarification, if needed.
- Positive interpersonal skills required, strong character, understands the culture of RMRG.
- Restaurant experience is a plus.
Locally owned and operated, Rocky Mountain Restaurant Group has been serving fresh flavors and local favorites since 2002. We are looking for the brightest and most talented individuals to grow with us. We are currently recruiting highly motivated, energetic team members and love to promote from within! If you want to join a team that cares about you, your family and the community, contact us today to speak with us about amazing career opportunities.