Front Office Coordinator - Entry Level Details

Northwestern Mutual - Inland Northwest - Spokane Valley, WA

Employment Type : Full-Time

We are looking for a Front Office Coordinator to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including routing calls and client services. As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our clients.

Responsibilities

  • Greet visitors and direct them appropriately
  • Answer, screen and transfer telephone calls
  • Process incoming and outgoing mail, UPS, and FedEx; deliver outgoing mail
  • Maintain the reception area
  • Make copies, send and distribute faxes
  • Maintain inventory and order office supplies as needed
  • Maintain marketing material libraries
  • Processing and distributing incoming policies and reporting policy requirements
  • Act as administrative support for financial representatives/staff as needed
  • Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
  • Cross-train in other support roles

Skills

  • Basic computer and Microsoft Office experience
  • Multi-line phone experience preferred
  • Filing skills
  • Customer service experience strongly preferred
  • Ability to handle detailed work with high degree of accuracy
  • Excellent interpersonal skills
  • Experience in problem-solving
  • High level of organizational skills
  • Excellent written and oral communication skills
  • Professional office skills
  • Ability to take independent action to make sound decisions
  • Ability to multi-task
  • Ability to be flexible and open-mind
  • Ability to work effectively with people at all levels

Benefits include: medical and dental insurance, group disability insurance, and group life insurance.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Spokane Valley, WA 99216: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: One location

Posted on : 2 years ago