Experienced Veterinary Receptionist Details

Experienced Veterinary Receptionist

Community Animal Care - Poughkeepsie, NY

Employment Type : Full-Time

Experience Veterinary Receptionist needed for our growing practice

We are growing and need additional staff.

Seeking an experienced veterinary receptionist with 1 year experience in a multi doctor practice. Primary duty is interacting with clients and coordinating communication between doctors, assistants, and clients. Must be available to work any day between 7:30 AM and 8 PM, Evenings and Saturdays are required. Experience with Avimark software a plus but not required. For consideration, interested candidates are required to submit a resume, salary requirements and three references to the email provided.

Essential duties and responsibilities:

• Provide top-notch customer service.

• Being attentive to client and pet needs.

• Identify and work compassionately with clients in various emotional states.

• Work patiently with distressed, frustrated or disgruntled clients.

• Answer and triage phone calls from clients.

• Schedule appointments and schedule procedures.

• Check-in clients.

• Monitor client flow from check-in to discharge.

• Monitor schedule and flow.

• Client callbacks.

• Managing record requests between other hospitals and specialty practices.

• Fill prescriptions.

• Discharge patients.

• Client education.

• Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.

• Process payment transactions.

• Maintain proper documentation in the electronic medical record.

• Relay appropriate information to/from clients to doctors and/or management.

• Computer skills: Able to use Windows-based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

Qualifications:

• High School Diploma or G.E.D.

• At least 1 year of Veterinary job-related experience.

• Must be able to safely lift 30 pounds.

• Basic math and writing skills.

Other: Receptionists must possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through, and excellent communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Punctuality is expected.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends

Experience:

• veterinary receptionist/assistant: 1 year (Required)

Work Location:

• One location

This Job Is:

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a college diploma

Company's website:

• WWW.MYCOMMUNITYANIMAL.COM

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place