Employment Type : Full-Time
Date Posted: 01/12/2022 Weed Man lawn Care, America's #1 lawn care franchise. We were voted Top Workplaces in the USA in 2021! We are Immediately hiring for a Customer Service Representative! *The training class for this position starts 1/31/22* (We are strictly hiring in states in which our franchise currently operates. Our franchise owns Weed Man Lawn Care branches in Wisconsin, Illinois, Iowa, Utah, Texas, Idaho, and Colorado.) All considered applicants must be a legal residents within one of these states.** Weed Man is the largest franchised lawn care organization in North America. We have been in business for over 50 years! We provide an environmentally responsible approach to fertilization, weed & pest management for residential lawns. Weed Man Lawn Care’s commitment to superior products & building relationships with our customers is what keeps them coming back year after year. We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Skills Benefits: Benefit Conditions: COVID-19 Precaution(s): Work Remotely