Customer Service Representative Details

Customer Service Representative

UniversalCIS - Salisbury, MD

Employment Type : Full-Time

Are you currently seeking a job that will train you and support your growth with a relaxed in-office environment? Are you self-driven to succeed but haven’t found the perfect fit? Our family company is growing across the country, and we are looking for individuals who are self-motivated, reliable, and willing to learn to join our team!

UniversalCIS is the industry leader in the field of credit reporting and verification. With locations across the United States, UCIS continues to grow and the demand for our services has never been higher. We provide fully paid, on the job training for this role and are seeking candidates with excellent service skills, critical thinking ability, and a get-it-done attitude. We offer opportunities for growth within the company, all with a friendly, supportive company culture.

WHAT YOU’LL DO:

• Provide effective customer service for our clients by using your knowledge of company products and services.
• Help our clients obtain accurate credit information.
• Speak with borrowers and guide them through this piece of their loan process.
• Be a champion for following Federal and State regulations.
• Learn new systems quickly and adapt as priorities change.
• Helping someone get their first home!

Choose the shift that suits your schedule: Monday-Friday; 9:00am-5:30pm, 9:30am-6:00pm, 10:30am-7:00pm, or 11:30am-8:00pm

PAY RATE: $15.00/per hour

COMPANY PERKS:

• Benefits eligibility after 60 day waiting period: full medical, dental, vision, AD&D, life, and 401K
• Quiet breakrooms with kitchen appliances; Keurig, Tea Kettle, Toaster Oven, etc.
• Vending machines
• Regular office celebrations; Contest incentives, Food truck for 4th of July, Halloween Costume Contest, Holiday Party, etc.
• Casual dress code

We are looking for candidates with excellent communication skills, a willingness to learn and succeed, motivation for quality, patience, and eagerness to serve. Regardless of your prior industry experience, if you fit this description, we would love to speak with you!